Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


April 26, 2021

Trupanion is the way to go!

Words can't describe at how quickly my claim and previous claims were processed! From beginning to end, you let me know at which step my claim was. Thank you Trupanion. A loyal customer!

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Your representatives are always helpful

Your representatives are always helpful

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Pets love to have the best care and love

Your service was fantastic, fast and no troubles. I will recommend trupanion to everyone I know with pet.Thank you for the great service.

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Awesome customer service resloved an issue quickly and the chat person was very caring that my issued was taken care of.

Awesome customer service, resloved an issue quickly, and the chat person was very caring that my issued was taken care of.

Insurer: Trupanion

By:

Useful
April 26, 2021

Simba's Mom

Customer service was great.

Insurer: Trupanion

By:

Useful
April 26, 2021

Best Pet Insurance company on the plane!

Fast, reliable and fare! Trupanion have been amazing to me and my four legged family for over 10 years. Thank you!

Insurer: Trupanion

By:

Useful
April 26, 2021

I always have excellent and professional customer service with Trupanion.

I always have excellent and professional customer service with Trupanion.

Insurer: Trupanion

By:

Useful
April 26, 2021

Rep was so nice and helpful.

Rep was so nice and helpful. Very quick to respond in chat.

Insurer: Trupanion

By:

Useful
April 26, 2021

They have been so pleasant and thorough and I am very happy with their services.

They have been so pleasant and thorough and I am very happy with their services. I already have recommended their service to family and friends.

Insurer: Trupanion

By:

Useful
April 26, 2021

Exceptional service

Trupanion is an amazing companion. Always so accommodating

Insurer: Trupanion Canada

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.