Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


April 26, 2021

I wish they insured humans

I love HealthyPaws Pet Insurance! They respond quickly to any questions or requests and process claims in a matter of days, resulting in a nice check just a few days after our vet visit. I only wish that they provided Human Insurance because I'd sign up with them immediately.

Insurer: Healthy Paws

By: Will

Useful
April 26, 2021

IF YOU WANT YOUR PAL TO HAVE THE BEST!

You hope you never need it, - but if you do, the best coverage, speedy reimbursement, really kind caring people- Healthy Paws is my wish for you..,

Insurer: Healthy Paws

By: Christina

Useful
April 26, 2021

Trupanion is the way to go!

Words can't describe at how quickly my claim and previous claims were processed! From beginning to end, you let me know at which step my claim was. Thank you Trupanion. A loyal customer!

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Your representatives are always helpful

Your representatives are always helpful

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Pets love to have the best care and love

Your service was fantastic, fast and no troubles. I will recommend trupanion to everyone I know with pet.Thank you for the great service.

Insurer: Trupanion Canada

By:

Useful
April 26, 2021

Awesome customer service resloved an issue quickly and the chat person was very caring that my issued was taken care of.

Awesome customer service, resloved an issue quickly, and the chat person was very caring that my issued was taken care of.

Insurer: Trupanion

By:

Useful
April 26, 2021

Simba's Mom

Customer service was great.

Insurer: Trupanion

By:

Useful
April 26, 2021

Best Pet Insurance company on the plane!

Fast, reliable and fare! Trupanion have been amazing to me and my four legged family for over 10 years. Thank you!

Insurer: Trupanion

By:

Useful
April 26, 2021

I always have excellent and professional customer service with Trupanion.

I always have excellent and professional customer service with Trupanion.

Insurer: Trupanion

By:

Useful
April 26, 2021

Rep was so nice and helpful.

Rep was so nice and helpful. Very quick to respond in chat.

Insurer: Trupanion

By:

Useful

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