Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Helpful and caring staff
Helpful and caring staff
Insurer: Trupanion
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Everybody is very helpful
Everybody is very helpful
Insurer: Trupanion
By:
It was a very difficult day for me and Harmony was very compassionate and helpful.
It was a very difficult day for me and Harmony was very compassionate and helpful. She explained everything very clearly.
Insurer: Trupanion
By:
Solved the problem quickly and painless
Solved the problem quickly and painless
Insurer: Trupanion
By:
The help of the person on the phone
The help of the person on the phone
Insurer: Trupanion
By:
You guys have always come through for me
You guys have always come through for me
Insurer: Trupanion
By:
You have been their to answer any and all questions I may have and the company is well worth having if you have a pet
You have been their to answer any and all questions I may have and the company is well worth having if you have a pet
Insurer: Trupanion
By:
Direct billing quick to respond.
Direct billing, quick to respond.
Insurer: Trupanion Canada
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Friendly customer service and reliable
Friendly customer service and reliable
Insurer: Trupanion Canada
By:
I have had good service provided from Trupanion whenever I have had to use them.
I have had good service provided from Trupanion whenever I have had to use them. I do wish that the range of coverage for some things that they say are not covered was though. As we all know that owning a sick or injured animal can be a very costly experience and every bit of coverage helps!
Insurer: Trupanion Canada
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