Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,069 total


Verified June 10, 2021

Best money on insurance I spend

Super quick to help and easy to file a claim. We've had ongoing issues with one of our pups but we never hesitate to get her help because Trupanion is there to make things easy - we only worry about the health of our dog, not the costs.

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Customer service is excellent!

Customer service is excellent!!

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Everyone has always been helpful and courteous.

Everyone has always been helpful and courteous.

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Great pet insurance

Trupanion has been great and gets the claims through in a very timely manner. Thank you for taking such good care of our precious Doggie.

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Great service

My claim was handled promptly and I received my claim payout quickly. First time user-impressed. Thank you

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

great service

great service

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

I have NEVER had a bad experience with any one I have had the pleasure to talk to at Trupanion.

I have NEVER had a bad experience with any one I have had the pleasure to talk to at Trupanion. Great insurance company!!

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

If your looking for insurance stop here

The people at Trupanion really care for you and you pet , they give 110% I am very satisfied with them and high recommend them if your looking for pet insurance

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

Knowledgeable Effective in resolving my request Considerate too

Knowledgeable, Effective in resolving my request, Considerate too

Insurer: Trupanion

By:

Useful
Verified June 10, 2021

lex was super friendly and helpful!

lex was super friendly and helpful!

Insurer: Trupanion

By:

Useful

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