Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Excellent Customer Service
I was having trouble with the website but got through on the phone right away and the customer service was fantastic.
Insurer: Trupanion Canada
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A pleased policy holders experience!
Easy, quick, process for turning in claims. Available on phone if need be with cordial caring staff. I recommend this plan to all my family members. Precise and fast turn around for reimbursement as well!
Insurer: Trupanion
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Always quick responses.
Always quick responses.
Insurer: Trupanion
By:
Easy peasy
Excellent customer service
Insurer: Trupanion
By:
Everyone should have pet insurance
Very responsive and approved the surgery and therapy quickly. I think this is a good insurance company for anyone with pets.
Insurer: Trupanion
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Great company to work with.
Easy and great customer service.
Insurer: Trupanion
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Great Customer Service and Communication
Great customer service and processing. You make the claims process easy and your communication with your customers is outstanding. I highly recommend Trupanion and would not own a pet without having a policy as I have with Trupanion.
Insurer: Trupanion
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Great service
Easy to work with and quick turnaround.
Insurer: Trupanion
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