Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,069 total
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Completely trustworthy, phenomenal insurance.
Trupanion now has my complete trust after filing my first claim after my baby went under surgery for a fractured tooth. Couldn’t be happier.
Insurer: Trupanion
By: Ruth
Excellent Customer Service
I was having trouble with the website but got through on the phone right away and the customer service was fantastic.
Insurer: Trupanion Canada
By:
A pleased policy holders experience!
Easy, quick, process for turning in claims. Available on phone if need be with cordial caring staff. I recommend this plan to all my family members. Precise and fast turn around for reimbursement as well!
Insurer: Trupanion
By:
Always quick responses.
Always quick responses.
Insurer: Trupanion
By:
Easy peasy
Excellent customer service
Insurer: Trupanion
By:
Everyone should have pet insurance
Very responsive and approved the surgery and therapy quickly. I think this is a good insurance company for anyone with pets.
Insurer: Trupanion
By:
Great company to work with.
Easy and great customer service.
Insurer: Trupanion
By:
Great Customer Service and Communication
Great customer service and processing. You make the claims process easy and your communication with your customers is outstanding. I highly recommend Trupanion and would not own a pet without having a policy as I have with Trupanion.
Insurer: Trupanion
By: