Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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great service
agent did a good job
Insurer: Trupanion
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Excellent Service
Claim transactions are always handled promptly. Whenever I have reached out by phone, your client service reps provide excellent service.
Insurer: Trupanion
By:
Fast payment awesome
Fast response on our vet medical bills
Insurer: Trupanion
By:
Friendly; clear explanation
Friendly; clear explanation
Insurer: Trupanion
By:
Wonderful service
helpful and easy to reach and knowledgeable staff
Insurer: Trupanion
By:
Sign up was easy
I called in and talked to your representative, Tammy. She was very knowledgable and was able to answer all my questions. She also assisted me in signing up for the insurance.
Insurer: Trupanion
By:
CODY'S first claim.
It was our first claim and we were happy we chose TRUPANION as our dog's health insurance carrier. Hoping we have the same level of assistance in the future. If so, we will definitely tell others to use TRUPANION.
Insurer: Trupanion
By: