Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified August 05, 2021

because I have always had a good experience with Trupanion

because I have always had a good experience with Trupanion

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Great Service!!

Every time we find it necessary to file a claim with Trupanion, they process our claim quickly and the payments are made in a very short time. I would definitely reccomend them for any new pet owner!

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Thank you

Excellent customer service and knowledgeable

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Get Trupanion

Excellent service. Quick to understand our pets needs.

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Great Communication and Easy Process

Filing my claims online was easy and received info on what they would cover in emails that arrived quickly.

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Great customer service and easy to submit claims

Great customer service and easy to submit claims

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

I like trupanion and my experience with everyone has been great.

I like trupanion and my experience with everyone has been great. The customer service is awesome!

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

I Love Trupanion!

I love and recommend Trupanion to every pet owner I know. I will never have a pet without Trupanion again. You are easy to work with and can be counted on even when the bills start to stack up.

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

I LOVE Trupanion!

I love y’all! Always such good service and always there when needed. I tell everyone I know that has a dog to get Trupanion. Y’all are the best!

Insurer: Trupanion

By:

Useful
Verified August 05, 2021

Service has been great thus far.

Service has been great thus far. The service representative (Ali) I have spoke with has been very friendly and helpful.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.