Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified August 30, 2021

Everyone is always extremely friendly and helpful

Everyone is always extremely friendly and helpful

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Excellent customer service

Excellent customer service

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Fast customer service very friendly transparent.

Fast customer service, very friendly, transparent.

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Claims are so easy!

Fast, friendly, easy.

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Quick & Easy

It was super easy to sign up and my policy was in my mail box about 5 minutes after I hung up from my agent.

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Thanks for helping out Zemo!

Maddie was very helpful & pleasant

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Nysa was so kind and helpful

Nysa was so kind and helpful

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

Customer Support Excellent!

The person who helped me on the phone was very good! Nice manners, explained everything well to me.

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

ya'll have just been great from the start!

ya'll have just been great from the start! having 2 English bulldogs I'm constantly at the vet with the allergies. For me, this has been a life saver!!

Insurer: Trupanion

By:

Useful
Verified August 30, 2021

All your representatives are great.

All your representatives are great. They are compasionate and courteous. I appreciate your great service.

Insurer: Trupanion Canada

By:

Useful

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