Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 01, 2021

Fast sign up and great service!

Fast sign up and great service!

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

Good customer service.

Good customer service.

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

Kat was excellent helpful and very kind.

Kat was excellent, helpful and very kind.

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

Good service

Prompt notifications and thorough info given

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

My vet now files my claim w/Trupanion!

Since my vet now can put my claims through on the day of treatment, I haven’t had any big vet bills to pay! Trupanion has been awesome!! Thank You

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

Trupanion is reliable.

Trupanion is reliable and open to answering questions in a timely fashion. Recommend.

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

very great customer service

very great customer service

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

excellent forthcoming upstanding company!

very pleasant easy experience, very forthcoming with the coverage

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

very timely

very timely

Insurer: Trupanion

By:

Useful
Verified September 01, 2021

Excellent service

Excellent service

Insurer: Trupanion Canada

By:

Useful

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