Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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My Best Choice For My Kitten
Best pet insurance I have been reading about and customer service is excellent and friendly
Insurer: Trupanion
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Thank goodness we had insurance!
Everything was very easy and straightforward
Insurer: Trupanion
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Have submitted a few claims recently for an unresolved issue Trupanion responded quickly and claim processed.
Have submitted a few claims recently for an unresolved issue, Trupanion responded quickly and claim processed. We are so happy with Trupanion service!
Insurer: Trupanion
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I appreciate the concern and financial assistance Trupanion has provided with Poppi's difficulties suffering extreme panting(breathing?} issues that seems to be unresolved.
I appreciate the concern and financial assistance Trupanion has provided with Poppi's difficulties suffering extreme panting(breathing?} issues that seems to be unresolved.
Insurer: Trupanion
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Professional courteous & knowledgable.
Professional, courteous & knowledgable. Although I have to wait to see how you handle the claim, so far so good.
Insurer: Trupanion
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Wonderful Experience with Trupanion
Trupanion worked so well and so quickly with my vet’s office while keeping me informed every step of the way. There was literally nothing I had to do and over half of my dogs vet bill was covered. This was my first experience ever using a pet insurance company and I couldn’t have been more pleased with my experience. Thank you so much!
Insurer: Trupanion
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Great quick and easy service!
Very easy to file claim and they responded quickly. I got my funds in 2 days. Great service!
Insurer: Trupanion
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Trupanion Rocks!
Excellent service.Great turn around time
Insurer: Trupanion Canada
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The Best Pet Insurance Company
I keep saying how satisfied I am with your business to anyone who asks me which insurance company to choose for their dog.And I have only positive comments for the professional and efficient customer service.
Insurer: Trupanion Canada
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Our vet spoke highly of Trupanion.
Our vet spoke highly of Trupanion. Our pup got sick soon after we bought coverage, and we have been taken care of very well.
Insurer: Trupanion Canada
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