Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Because everyone was very helpful and friendly!
Because everyone was very helpful and friendly!
Insurer: Trupanion
By:
Friendly helpful great customer service
Friendly, helpful, great customer service
Insurer: Trupanion
By:
great service.
great service. I was taken care of in 10 minutes and Kevin was extremely knowledgeable and courteous
Insurer: Trupanion
By:
Making hard situations easier
Having pet insurance allowed us to give our beloved dog the best possible care when she was diagnosed with lymphoma, without having to worry about how long we could afford to keep her alive. Trupanion made a hard situation easier, and at every step of the way claims have been easy to submit, promptly handled, with clear and consistently compassionate communication.
Insurer: Trupanion
By:
I appreciate the thoughtful helpful customer service I received.
I appreciate the thoughtful, helpful customer service I received.
Insurer: Trupanion
By:
Quick payment.
It was easy to submit the claim and I received acknowledgment of the submission right away. Payment was made quickly.
Insurer: Trupanion
By:
Easy to use Trupanion!
It was easy! Done at the end of the appointment right in the doctor's office. Easier than the prior insurance I had with my former pup.
Insurer: Trupanion
By:
Rhyse was very professional and courteous and handled all of my needs
Rhyse was very professional and courteous and handled all of my needs
Insurer: Trupanion
By: