Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,058 total


Verified September 07, 2021

Mila’s review

Always professional, friendly & fast turn around. Never had a problem. Love you guys

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Because they have always been a great provider of Pet Insurance & very kind when speaking to them!

Because they have always been a great provider of Pet Insurance & very kind when speaking to them!

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Customer service person was kind and very helpful

Customer service person was kind and very helpful

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Trupanion is the Best!

Enrollment was super easy and the gentleman who helped me was extremely knowledgeable and friendly.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Everyone is always so helpful even if its a quick question.

Everyone is always so helpful even if its a quick question. Everything gets done so fast here

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Excellent service

Excellent service

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Excellent service.

Excellent service.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Friendly knowledgeable people who are very helpful

Friendly knowledgeable people who are very helpful

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

Good customer service very nice explained everything well.

Good customer service, very nice, explained everything well.

Insurer: Trupanion

By:

Useful
Verified September 07, 2021

I like the insurance program and everyone is helpful and friendly.

I like the insurance program and everyone is helpful and friendly. I have 2 friends that have been pleased with this insurance.Thalia Swinyer and Laura Riley.

Insurer: Trupanion

By:

Useful

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