Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Excellent Customer Service
All girl's I have spoken to are super friendly and make you feel very special
Insurer: Trupanion
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Amy was extremely polite and answered my questions.
Amy was extremely polite and answered my questions. And she had a soft caring voice.
Insurer: Trupanion
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Signing up with trupanion
Arica explained things well and was pleasant.
Insurer: Trupanion
By:
because so far Trupanion has kept their word and they have paid what they said they were going to pay!
because so far Trupanion has kept their word and they have paid what they said they were going to pay! I feel like they really have my pets best interest at heart..
Insurer: Trupanion
By:
Because your cust svc people are THE BEST.
Because your cust svc people are THE BEST.
Insurer: Trupanion
By:
Easy enrollment
Fairly simple process. CSR was helpful.
Insurer: Trupanion
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Good phone service
Guy on the was very good.
Insurer: Trupanion
By:
helpful and pleasant
helpful and pleasant
Insurer: Trupanion
By: