Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Trupanion is the Leader of the Pack!
We love Trupanion’s exceptional customer service, efficiency and speed of their claims department! They are so compassionate and personable and surpass any competitors by miles - thanks for truly caring for our babies!!
Insurer: Trupanion
By: David
Excellent Customer Service
All girl's I have spoken to are super friendly and make you feel very special
Insurer: Trupanion
By:
Amy was extremely polite and answered my questions.
Amy was extremely polite and answered my questions. And she had a soft caring voice.
Insurer: Trupanion
By:
Signing up with trupanion
Arica explained things well and was pleasant.
Insurer: Trupanion
By:
because so far Trupanion has kept their word and they have paid what they said they were going to pay!
because so far Trupanion has kept their word and they have paid what they said they were going to pay! I feel like they really have my pets best interest at heart..
Insurer: Trupanion
By:
Because your cust svc people are THE BEST.
Because your cust svc people are THE BEST.
Insurer: Trupanion
By:
Easy enrollment
Fairly simple process. CSR was helpful.
Insurer: Trupanion
By:
Good phone service
Guy on the was very good.
Insurer: Trupanion
By: