Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,058 total
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Always a pleasure knowledgeable reps and professional.
Always a pleasure, knowledgeable reps and professional.
Insurer: Trupanion
By:
Fast claims service
Claim was processed in less than 24 hours. Everything was explained and was what we were expecting for coverage. Couldn’t be any faster or easier.
Insurer: Trupanion
By:
Mary Sherdan
Excellent customer support
Insurer: Trupanion
By:
Best customer service!
Excellent experience, so easy and quick.
Insurer: Trupanion
By:
Good customer service and coverage
Good customer service and coverage
Insurer: Trupanion
By:
great service very friendly and compassionate customer service
great service, very friendly and compassionate customer service
Insurer: Trupanion
By:
If Trupanion have a problem with a claim they don’t contact the individual who submitted the claim for further information which results in funds being withheld in error.
If Trupanion have a problem with a claim, they don’t contact the individual who submitted the claim for further information which results in funds being withheld in error. I’m addition, it seems more claims you submit the more deductions they seem to withhold.
Insurer: Trupanion
By:
A Must-Have!
it was easy to do and very streamlined process. The turnaround time was quick too.
Insurer: Trupanion
By: