Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
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Met life has been great over the years
Met life has been great over the years. Prompt response and quick reimbursements .
Insurer: MetLife
By: customer
Get your love one insurance NOW
I for one was very skeptical about pet insurance. But at the end I signed up since I have medical insurance then our baby boy Bruno should have it too. I am thankful for MetLife Pet Insurance. You where there when we needed you and I will pay the insurance every year as long as Bruno is with us. He tore his ACL unfortunately and your claim processing was easy and user friendly. The customer service was very caring and compassionate. Thank you to all as Bruno is on his way to being himself chasing anything he can chase.
Insurer: MetLife
By: Jimmy T
I have used this insurance when my other two dogs that have passed were alive
I have used this insurance when my other two dogs were alive, and I was pleased with the coverage and customer service. I now have a new puppy and know that being under this insurance I can feel secure that I am in good hands.
Insurer: Nationwide
By: Donna Gibeau
Aging Dogs
I have three dogs now in their golden years. As they age, medical problems are more prevalent. I’m glad to have Pets Best in my corner excellently managing my back to back claims.
Very Satisfied
I have used Pets Best Insurance for the past ten years. I have been highly satisfied with the ease of filing a claim and the updates they give you on every claim. Refunding amounts are processed quickly.
Very helpful
Very helpful , explained the plans and how they paid to make them understandable thanks !
Insurer: Nationwide
By: Suvella Lorraine Vowell
Confidence in Pets Best
Pets Best is always prompt, complete, and understanding. I very much appreciate their service. "
Trupanion is an unethical company
Trupanion is an unethical company. Full stop. I've been a policyholder for over 10 years. They denied a completely legitimate allergic reaction treatment saying my dog had an allergy over a decade ago. The issues are not related at all. Avoid this company and find a reputable pet insurer that honors policy terms.
Insurer: Trupanion
By: Peter Brunner
Claims are easy to submit and processed…
Claims are easy to submit and processed swiftly. Customer Service is very helpful if needed.
Insurer: Fetch
By: Joanne
Healthy Paws was very supportive in… Aggie's recovery.
Healthy Paws was very supportive in helping with our sick dog. The claims were easily submitted and claims were approved without delay. We received our approved claims quickly and correctly as per contract.
Insurer: Healthy Paws
By: Richard Howe