Customer Service
Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.
77,038 total
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Because the customer service is great!
Because the customer service is great!
Insurer: Trupanion Canada
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Wonderful service, easy and affordable
Both associates I spoke with on the phone were absolutely amazing, very friendly and informative. I had a wonderful experience setting up insurance for my kitties and I’m so glad I did. I was worried at first that it wouldn’t be affordable or that it would be difficult to set up but thankfully that wasn’t the case!
Insurer: Trupanion Canada
By:
Best Insurance around
Awesome fast service.
Insurer: Trupanion
By:
Friendly and efficient
Friendly and efficient
Insurer: Trupanion
By:
Trupanion is the best pet insurance and I highly recommend
I have another dog covered with Trupanion & the service your company provides is excellent and I would not use any other pet insurance but Trupanion.
Insurer: Trupanion
By:
They are great affordable reps are very friendly
They are great, affordable reps are very friendly
Insurer: Trupanion
By:
Trupanion has always met my animals medical needs.
Trupanion has always met my animals medical needs. Amazing !!!The staff at Trupanion are always, polite, friendly and compassionate!! Raven went out of her way as do all the staff. I love Trupanion !!! If it wasn’t for Trupanion my precious cats wouldn’t be alive.
Insurer: Trupanion
By:
Great policies friendly and professional team members.
Great policies, friendly and professional team members...just like Sierra!
Insurer: Trupanion Canada
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Honestly I can't thank Trupanion enough for how easy it was to file the claim through my vet.
Honestly, I can't thank Trupanion enough for how easy it was to file the claim through my vet. You kept me updated throughout and took the stress of it away allowing me to focus on my dog through his surgery and healing without any stress of the financials and difficulty in processing them. Truly, it was worth signing up and I very highly recommend Trupanion to everyone who has a pet. Not to mention how caring the staff was wishing my boy well wishes and healing in communications. Very happy I chose Trupanion for both my boys. So much thanks.
Insurer: Trupanion Canada
By:
i have always had my questions answered quickly.
i have always had my questions answered quickly.
Insurer: Trupanion Canada
By: