Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


March 13, 2022

Best insurance

The best pet insurance you can have for your fue baby!!! They work with you and they are on top of your claim!!!

Insurer: Lemonade

By: Maria

Useful
March 13, 2022

What a experience, so please I changed pet insurance provider !!

I have only been a customer for less than a year and a great experience so far. Very responsive and keeps you informed when your claim is in process. ASPCA app is very customer friendly. Reasonable cost and coverage.

Insurer: ASPCA

By: Charlene

Useful
Verified March 13, 2022

Trupanion has been a godsend!

Trupanion has been a godsend! Easy to file and with an immediate response. I just added our new kitten to our policy. Thanks Trupanion.

Insurer: Trupanion

By:

Useful
Verified March 13, 2022

Always an excellent swift completion of my claim.

Always an excellent, swift completion of my claim. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

I was so grateful and surprised that you covered part of Ruby's new food that she has to try for her acne issue.

I was so grateful and surprised that you covered part of Ruby's new food that she has to try for her acne issue. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

People are very helpful and always try to solve whatever problem I am having.

People are very helpful and always try to solve whatever problem I am having.

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

Simple.

Simple...excellent service, and very fast with reimbursement??

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

Trupanion is responsible responsive honest and fair.

Trupanion is responsible, responsive, honest and fair.

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

Always professionalcaring and very efficient

Always professional,caring and very efficient

Insurer: Trupanion

By:

Useful
Verified March 13, 2022

Everything always goes really smooth in the process is real easy

Everything always goes really smooth in the process is real easy

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.