Customer Service

Find out how pet insurance companies treat their customers. These reviews highlight the quality of support, communication, responsiveness, and how well companies resolve issues for pet owners.

77,038 total


Verified March 13, 2022

Trupanion has been a godsend!

Trupanion has been a godsend! Easy to file and with an immediate response. I just added our new kitten to our policy. Thanks Trupanion.

Insurer: Trupanion

By:

Useful
Verified March 13, 2022

Always an excellent swift completion of my claim.

Always an excellent, swift completion of my claim. Thank you.

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

I was so grateful and surprised that you covered part of Ruby's new food that she has to try for her acne issue.

I was so grateful and surprised that you covered part of Ruby's new food that she has to try for her acne issue. Thank you!

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

People are very helpful and always try to solve whatever problem I am having.

People are very helpful and always try to solve whatever problem I am having.

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

Simple.

Simple...excellent service, and very fast with reimbursement??

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

Trupanion is responsible responsive honest and fair.

Trupanion is responsible, responsive, honest and fair.

Insurer: Trupanion Canada

By:

Useful
Verified March 13, 2022

Always professionalcaring and very efficient

Always professional,caring and very efficient

Insurer: Trupanion

By:

Useful
Verified March 13, 2022

Everything always goes really smooth in the process is real easy

Everything always goes really smooth in the process is real easy

Insurer: Trupanion

By:

Useful
Verified March 13, 2022

Excellent customer service and Trupanion pays claims quickly

Excellent customer service and Trupanion pays claims quickly

Insurer: Trupanion

By:

Useful
Verified March 13, 2022

Excellent service by your representative!

Excellent service by your representative!!!

Insurer: Trupanion

By:

Useful

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