Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,617 total
Other Categories
First time I filed via USPS
I had difficulty uploading the soap notes,(my issue) so sent everything through USPS - I received acknowledgement when received and within only a few days, the benefit was deposited in my account.
Insurer: MetLife
By: Kate Larson
Easy to upload documents and…
Easy to upload documents and re-imbursement was fast.
Insurer: MetLife
By: customer
They acted fast and helped offset the…
They acted fast and helped offset the cost of emergency care. Would recommend, other insurers have poor reviews and Spot is worth the price.
Insurer: Spot
By: ALBERT PERRELLA
Ease of submitting claims
Ease of submitting claims
Insurer: Trupanion
By: Cathy Grande
Unbelievably EXCELLENT Service
My dog had life threatening bloat (GDV) episode. I rushed to your partnering Emergency Vet Clinic. I had called ahead and told them she had Trupanion. They were waiting for her and took her right in. As they stabilized her the clinic drew up the estimate and submitted it to Trupanion. The adjuster looked at it and then sent me their determination. Then, right there at the Vet the Adjuster Called Me to make sure I understood the coverage. The. Adjuster. Called me. Wow. I have NEVER in my LIFE had an adjuster call me for ANY insurance claim I have had. The estimate was over $10,000. The clinic had me pay $2000. The dog was rushed to surgery. At the end of the whole thing the final bill was $10,355. I ended up paying $2057. Trupanion made everything seamless. I cannot say enough good things about this company and the way they handle things. I have never had an INSURANCE company treat me so well.
Insurer: Trupanion
By: Nancy S
they handle claims quick and honestly
they handle claims quick and honestly
Insurer: Spot
By: kellie weiss
Easy to claim, easy to get refund.
"Long time customer, more than 15 years. Very easy claim filing , clear explanation of the benefits, fast payment after approval, even our VET were surprised how quick it was approved after such complicated case."
Insurer: Pets Best
By: Alex
SPOT took all the worry away!
Filing the claim was easy. Coverage was exactly as explained from beginning. And I don’t have to hesitate to take my fur baby for emergency care anymore due to fear of being able to pay. Thank you Spot!
Insurer: Spot
By: Amanda White
Always prompt with a reply or…
Always prompt with a reply or reimbursing a payment.
Insurer: Pumpkin
By: Janet Poff