Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 27, 2018

Best Decision for our Pets

I had VPI insurance for years, and was satisfied with them. Since Nationwide has taken over, things have gotten even better! The customer service, ease of use of the website and claims process, the transparency in coverage, and the follow up is absolutely incredible. We just had an expensive surgery for our dog, and knowing we had coverage was such a blessing. We know friends who have had to make difficult financial decisions when these things come up about their pets, and we never even had to worry about that. It allowed us to just focus on doing the best thing for our pet, and taking care of him. My vet told us we were lucky to have Nationwide, and that it’s the best insurance he’s seen for pets. I posted on FB about the wonderful experience we had, and since then a friend reached out to ask some questions and ultimately sign her puppy up with Nationwide! Thank you!

Insurer: Nationwide

By: Jessica

Useful
July 27, 2018

The best insurance out there

I adopted a retired working dog almost 2 years ago, I looked into pet insurance which I had never gotten before on any of my previous animals, and boy am I glad that I did. 6 months after adopting Quimby, he became very ill, diagnostic tests alone cost a fortune, and with the surgery and hospital stay the bill was a little over $10,000 luckily Embrace and the hospital I took Quimby to were able to come to an agreement so they the hospital could direct bill Embrace, the entire bill was covered with no hassle, I only had to pay a fraction of the bill. Fast forward to a year later and Quimby has another issue where he needs surgery, another $10,000 and it was covered no hassle. This pet insurance company is the absolute best, and the best decision I have made reguarding the care of my dog, I will never go without paying for pet insurance!

Insurer: Embrace

By: Monica

Useful
July 27, 2018

Amazing Compan, they truly care and a must have for your peace of mind!

I am so impressed with Embrace. Peppy, our sweet Daschund went paralyzed in her back legs and the only thing that could save her would be an extremely expensive surgery. They were truly compassionate from my first phone call and the claims process was so easy during such a stressful time. We received reimbursement within a week and they also covered any rehab that she needed to walk again. I can not thank them enough for bringing the Pep back in her step and making the entire family happy again plus helping us not go into financial debt!! Amazing company and I always recommend to any pet owner!! Even our deductible was waived because she was healthy without claims for many years!!!

Insurer: Embrace

By: Joanne

Useful
July 27, 2018

Whole wellness pet insurance

Whole wellness is paying 90% of cost, and easy to use. Brought the claim to vet when visited, the staff will help to submit the claim. Two weeks later will receive an email regarding claim status and benefit explanation, another two weeks later will receive the payment check.

Insurer: Nationwide

By: Jill

Useful
Verified July 27, 2018

Non Responsive

Submitted a claim three weeks ago and still no response! Not even an acknowledgement that the claim was received.

Insurer: Trupanion Canada

By: Ray

Useful
July 27, 2018

Claims processing takes too long

Although I am happy with the end results going through the claim process for the first time was disappointing. It took over two months and required me to submit entire medical records. It’s a good thing my dog is a puppy otherwise the records would have been very long. And being that she is a puppy how much pre-existence likelihood was there for her issue? Right now I’m on the fence about recommending your plan to others.

Insurer: Nationwide

By: Elyse

Useful
July 27, 2018

Best Pet insurance in town!

Nationwide has the best pet insurance options available! They make it easy to submit a claim and follow up quickly! Always a friendly person when I can with any questions. Thanks for your work and awesome company. They really care about your pets well-being!

Insurer: Nationwide

By: Jaden

Useful
July 27, 2018

Catastrophic situation

But only for catastrophic situations. Hate that the drs visits and necessary meds , like heart worm and flea prevention are nit covered

Insurer: Trupanion

By: Babz

Useful
July 27, 2018

Ease of mind

Ease of mind knowing that when necessary, treatments and medications are mostly covered. Claims are processed quickly.

Insurer: Trupanion

By: Nancy

Useful
July 27, 2018

I didn't have to do anything.

I didn't have to do anything. The claim process was seamless, and I like that.

Insurer: Trupanion

By: Robert

Useful

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