Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


July 29, 2018

Denied, denied, denied...go elsewhere

These people took our money and then proceeded to have one micro reason after another why they were never covering the claim. Waste of money; run pets run!

Insurer: Trupanion

By: Michele

Useful
July 29, 2018

Good customer service

Good customer service, though a bit of a wait for claim to be paid.

Insurer: Trupanion

By: Tedford

Useful
July 29, 2018

Waiting for claims to be paid

It helps make the decision to treat easier, but still waiting for all the claims to be paid

Insurer: Trupanion

By: Sandy

Useful
July 29, 2018

Filing online was simple

Filing online was simple and I received a prompt response

Insurer: Trupanion

By: Sharon

Useful
July 29, 2018

Good customer service

Good customer service and fast processing of my claim

Insurer: Trupanion

By: Fred

Useful
July 29, 2018

Great customer service!

Great customer service! No run around or bureaucratic nonsense. Sent my receipts. Claim was reimbursed ‚

Insurer: Trupanion

By: Renee

Useful
July 28, 2018

Claims Made Easy

This is my first experience with pet insurance and I couldn't be more satisfied. My auto insurance/banking company recommended Embrace and the entire process, from the moment I decided to get a policy until I filed my first claim, was extremely easy. I went on their website, but had several questions and felt more comfortable speaking with a person so I called the number and actually spoke to a person. They were friendly, knowledgable and extremely helpful. They walked me through choosing a policy that best fit my needs. It was refreshing to call an insurance company and actually get to speak to a person instead of navigating my way through a labyrinth of automated prompts. At the time that I'm writing this review my German Shepherd/Mastiff puppy is just shy of 9 months old. She has great coverage, which almost rivals my own healthcare. I opted to add the Wellness Plan, reimburses policy holders for vaccinations, medications and much more. It's extremely comforting to know that my dog has such great coverage not just for everyday/preventative issues, but in the event of an accident as well. The claims process is so simple. Just bring a claim form with you to your vet, have them fill it out, and email, fax, or mail the claim form and a copy of the itemized invoice and you will have a fast response and reimbursement usually within days. I cannot stress how easy Embrace makes everything from start to finish. I highly recommend Embrace Pet Insurance to anyone with a pet, whether you have a new puppy/kitten, an elderly rescue, or other type of animal if coverage is available. It's nice to have the peace of mind knowing that you're pet will be taken care of.

Insurer: Embrace

By: Ryan

Useful
July 28, 2018

Good service and good reimbursement

I was encouraged to buy insurance for our new french bulldog, and though I thought the cost was high for the coverage, it has been worth it. It turns out Bella has had many issues growing up, and Nationwide has reimbursed us very well and quickly. We hope Bella outgrows some of her issues, but so glad Nationwide has been there for us. We will contact nuevto use Nationwide for her.

Insurer: Nationwide

By: Mary

Useful
July 28, 2018

Wish you were still VPI

Excellent insurance. Just wish you still processed and paid claims as quickly as you did when you were still VPI. Used to have my claims paid in 6-10 days, now it takes over 3 weeks. However that's my only complaint.

Insurer: Nationwide

By: Cameron

Useful
July 28, 2018

Exactly as promised. 90 % reimbursement with no hassles.

There is great piece of mind when you can bring your sick puppy to the vet and know that 90% of the bill will be reimbursed. They delivered as their policy stated with no hassle on any bills I submitted.

Insurer: Nationwide

By: Mary

Useful

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