Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


August 10, 2018

Excellent customer service.

Excellent customer service. Agents are always friendly and helpful and if they don't have an answer to my questions, they go out of their way to find me an answer and call me back.

Insurer: Trupanion Canada

By: Brian

Useful
August 10, 2018

Pets Best delivers the best service.

Having insurance for Harper, who I consider my daughter as I don't have children, gives me peace of mind that I have coverage for her no matter the situation. I have had pet insurance in the past with other companies that never came close to delivering the service that Pets Best has. Thank you for making this process so easy and taking some of the worry out of paying for the vet. I can't tell you what a relief that is when you are already stressed about your pet being sick.

Insurer: Pets Best

By: Jennifer

Useful
August 10, 2018

Please with the process.

Overall I was very pleased with the process and thought you did a very good job at making this very simple and a quick turnaround. Which was very appreciated. At this point, I would be very likely to refer friends and family.

Insurer: Pets Best

By: Carlee

Useful
August 10, 2018

Impressed with Pets Best.

I'm always impressed with Pet's Best, even when the claim amount isn't as large as hoped the reasoning always makes sense and the service is always spectacular. Thank you!

Insurer: Pets Best

By: Kathryn

Useful
August 10, 2018

Claim processed a bit slow

Claim paid a bit slow but overall I'm pleased.

Insurer: Trupanion

By: Joanne

Useful
August 10, 2018

Helpful staff

Helpful staff and relatively quick turnaround for first claim

Insurer: Trupanion

By: Pam

Useful
August 10, 2018

always prompt and fair claims review

always prompt and fair claims review process and I don t worry about my policy spiking in cost b/c I put in a claim.

Insurer: Trupanion

By: Cristi

Useful
August 10, 2018

Coverage is as stated in agreement

Coverage is as stated in agreement - no hidden loopholes. Very prompt payment. Have never had any complaints about Trupanion s (originally Vet Insurance) service. Fees are very nominal.

Insurer: Trupanion

By: Jane

Useful
August 10, 2018

Everything is taken care of

Everything is taken care of, the claim is paid promptly & directly into our bank account.

Insurer: Trupanion

By: Tina

Useful
August 10, 2018

Great service

Great service, very friendly employees, and easy claim process with no push-back.

Insurer: Trupanion

By: Richard

Useful

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