Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
First Time Crisis, First Time Pet Insurance User
I got pet insurance when my kid was just 2 months old and was thinking about stopping it honestly. He was 3 now and nothing had happened to him. Super healthy and everything in life was great. Then I moved to an area I had no idea about and a week later he couldn't pee. He had bladder stones and they had obstructed his urethra. He had to have emergency surgery and I went to one hospital and then was recommended to go to another hospital for overnight care. I was just running around crying and driving, then crying more. Then on top of it all, the bill came. Im not a manager, Im just a lowly worker bee and just don't have that kind of money. Submitting my claim I thought was going to be super hard and take forever to process. You hear insurance and you think think $$$ and taking forever to get help. The submission form online guides you and it took like a week and a half to get money back. AND they covered 2/3rds of the surgery. Like, WHAT?! I was surprised. They even called to check in to see how my pup was doing. Luckily my job let me pick up more hours to help me pay off the rest of my credit card in bigger chunks and my baby healed right up. This insurance has been a helping hand and I don't think I will be cancelling any time soon.
Insurer: ASPCA
By: Andrew
Absolutely an Exceptional Experience!
I have has Healthy Paws insurance on both of my dogs since I picked them up at 8 weeks. My view is that if I am going to have a dog or 2 :) I had better be able to take care of them! Having insurance gives me the peace of mind to make sure that when there is an emergency that all I have to focus on his my beloved dog. My older dog I have never had to make a claim but my new 7 month old puppy is another story. He is a large breed dog who has bloated 3 times so far where I have had to rush to the emergency room in the middle of the night. My last bill was close to $3000 dollars but since I had Healthy Paws insurance with 90% reimbursement my only worry was my dog Timber. Glad to report that he is doing fantastic now. :) Healthy Paws had my reimbursement check out to me within a week of the emergency room visit! My dogs have better health insurance than me!! They even followed up with me to see how Timber was feeling. :) Thank you Healthy Paws you are PAWSOME!!.
Insurer: Healthy Paws
By: Lori
So happy we could get the treatment our dog needed without worrying about the cost!
Our very active dog tore a ligament and damaged his knee. He is only 3 years old and if he didn't have surgery he likely would have early onset arthritis, pain and not be able to enjoy running and playing. Thanks to having insurance, we were able to get his leg repaired. An extra nice touch was getting a "get well" e-mail checking on our dog. Thank you Nationwide!
Insurer: Nationwide
By: Maureen
Nationwide Provides Impressive Coverage
I am so happy I took the time to enroll my dog in pet insurance. I am truly impressed by the coverage Nationwide supplies its clients with. I am confident I will always be able to afford the care my dog needs now and in the future.
Insurer: Nationwide
By: Alicia
Excellent customer service
Very prompt with review and payment of claims. Staff very helpful and always courteous.
Insurer: Embrace
By: Leslie
VPI rocks!
I have such peace of mind having VPI in place for my puppy, Jellybean. Although it doesn’t cover everything, it covers a lot! I love the new online services, from submitting a claim to receiving electronic payment. Thank you for all you do to ensure my puppy is happy and healthy!
Insurer: Nationwide
By: Beverly
We are so happy with National Pet Insurance
We are very pleased with the support and coverage we receive from National Pet Insurace. They are prompt with processing our claims and are always there if I have any questions. The insurance we carry with them has saved us a lot of money over the past several years. I would highly recommend them to all of my family and friends
Insurer: Nationwide
By: Nancy
Great insurance, needs to add online claim submission capabilities
I've had pet insurance for the past 5 years, and am very happy with the insurance. The only reason for the "9" instead of the "10" rating is that claims still need to be submitted via mail or fax. I wish that they would enable online claim submission. The now provide for electronic claim payment which is a huge improvement. The turn around time between submitting a claim and receiving payment can be a little long, but it's worth the wait.
Insurer: Nationwide
By: Danielle
Amazing
Nationwide is an amazing pet insurance company! We're got it for our 18 month old when we first got her at 2 months old. They have covered so much! The monthly payments are so reasonable considering how much we save each time we go to the vet.
Insurer: Nationwide
By: Lisa
easy to file claims
I've filed several wellness claims. Process is super easy. All but one is still pending but I was reimbursed for the one that is complete - easy peasy.
Insurer: Nationwide
By: Lynanne