Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They take your money then refuse to pay your claims
I signed up because it looked like a good deal and my cat needed her shots, regular wellness checkup and teeth cleaning. I also signed up for the Best Wellness Plan and then found out when I took her in for her regular exam that I only got the Essential. That still covered her wellness exam and shots....I THOUGHT. So I submitted that claim then upgraded to the Best so I could get her teeth done too. Then to my dismay the claim came back denied. They said I canceled my policy. Thbe refused to answer my contacts three times. I told them to cencel my policy and they ignored that until I wrote back and threat4ned to chargeback with the bank. Only then did htey cancel. They didn't even TRY to make things right. Waste of money, don't do it.
Insurer: Pets Best
By: Terryll
Long time for a big claim
I've been waiting a long time for a big claim and I never have to wait for the little ones.
Insurer: Trupanion
By: Judy
Insurance paid the maximum benefits.
My dog had cataract and retinopexy surgery on his right eye. The surgery was successful and the insurance paid the maximum benefits.
Insurer: Pets Best
By: Teresa
Very responsive.
Very responsive. Pay claims quickly and fairly.
Insurer: Trupanion
By: Elizabeth
Trupanion is a great company.
You are a great company.. Trupanion has reps 24/7, they are very nice and helpful. I've been happy with my coverage and ease of submitting for reimbursement.. sometimes it takes longer than other times to get info on what the hold up is on a submitted claim, and I have to call when it's been weeks, but my claims get paid and that's most important.. I recommend and talk about trupanion ALL THE TIME! People think I work for trupanion!
Insurer: Trupanion
By: Michelle
Very efficient timely claims filed.
Very efficient timely claims filed. My only issue wax that the reimbursement was sent to the vet instead of me after I had already paid them in full but I'm pretty sure they marked the form wrong,
Insurer: Trupanion
By: Lorna
convenient and easy to work with
convenient and easy to work with, great coverage
Insurer: Trupanion
By: Stacy
Easy process
Easy process and easy to work with and Trupanion paid the claim.
Insurer: Trupanion
By: Carlana
Trupanion saved my dog's life
My dog would not have the life he has today if not for Trupanion.
Insurer: Trupanion
By: Meghan
Best decision I’ve made in a long time!
This insurance helped me when my Chocolate Lab had surgery on his right front elbow. The process was very easy and the web sight was very easy to navigate. Claims are processed quickly and with no hassles. I just recommended Embrace to my neighbor who just got a Chocolate Lab puppy.
Insurer: Embrace
By: Kelly