Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


October 06, 2018

Highly Recommend

I am thoroughly satisfied with the service I received. I appreciate your knowledge and ease claims are hanfled and even have funds direct deposited.

Insurer: Pets Best

By: Lilly

Useful
Verified October 06, 2018

Trupanion without fail argues "prior condition" always - even when vet says otherwise

Buyer beware - Do NOT purchase Trupanion insurance. We have had it for two years now and they have covered next to nothing. Our dog just had a $5000 Lens Luxation surgery. She had had the same surgery in the other eye prior to Trupanion coverage. At the time we purchased Trupanion, the representative assured us that should a similar surgery be required in the other eye, it would be covered because the other eye does not represent a prior condition. Trupanion isn't paying a dime. Our vet is fighting on our behalf and says it 100% is not a prior condition. Do NOT get this "coverage" for your pet.

Insurer: Trupanion

By: Heidi

Useful
October 06, 2018

Very pleased so far !

This company has been honest about what they offer and paying your claims. The last pet insurance company that I was with was not honest at all.

Insurer: ASPCA

By: Kimberly

Useful
October 06, 2018

Extremely easy to submit claims.

Every claim U have submitted has been extremely easy. I just logged on, filled out the Claim form, attached a copy of the invoice and submitted it. Within one day I received notification of receipt. Within a week I received notification of payment and, because I used direct deposit, it was in my account. I couldn't be more pleased.

Insurer: Pets Best

By: Robert

Useful
October 06, 2018

Easy online claim filing.

Easy online claim filing; notice of receipt of claim quickly rec'd; claim check promptly mailed with claim explanation.

Insurer: Pets Best

By: Holly

Useful
October 06, 2018

Fair and prompt claims

Fair and prompt claims processing, reasonable premiums

Insurer: Trupanion

By: Leslie

Useful
October 06, 2018

Fairly covered

I think everything was very fairly covered. I am great full to Animal Arc for processing the claim for us. I know I could never have done it! Thanks to all

Insurer: Trupanion

By: Suzi

Useful
October 05, 2018

Very pleasant company to work with.

Nationwide Pet Insurance is a pleasure to work with. The agents on the phone are very nice and knowledgeable. Also, they process claims very quickly.

Insurer: Nationwide

By: Michael

Useful
October 05, 2018

ASPCA Pet Insurance live up to their claims!

Support could not have been better. They-completely lived up to all their coverage claims

Insurer: ASPCA

By: Loretta

Useful
Verified October 05, 2018

Trupanion is a blessing!

We had a puppy that contracted Parvo. She had to stay in the animal hospital for a week getting intensive treatments. Sadly, she did not make it. If we had not had Trupanion pet insurance, on top of the heartbreak of losing our sweet girl, we would have had the extra stress of having to pay a $7500 vet bill. However, because we had pet insurance through Trupanion, they paid $6500. They also deposited it directly into our bank account very quickly. We thank GOD for such a wonderful company!

Insurer: Trupanion

By: Julie

Useful

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