Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent customer service and knowledge of insurance policy
I have never come across a better insurance company. I have been a vet tech for over 30 years and have come across many different companies. Trupanion is not only the easiest to submit claims but the most covered.
Insurer: Trupanion
By: Nancy
Very efficient
Claims from my vet are filed quickly and I have a response from Trupanion within hours.
Insurer: Trupanion
By: Lorna
Happy with my reimbursement.
I knew I would not receive anything back on the pills for his heartworm and flea and tick medication, but was very happy with the balance I did receive because I thought it would be less.
Insurer: Pets Best
By: Sue
Surprised at how easy the process was.
This was my first claim under my new, expanded coverage. I was surprised and pleased at how easy it was.
Insurer: Pets Best
By: Janice
Prompt and easy claims.
I have had a very positive experience with how prompt the processing time has been. Each time I file a claim, the processing time seems quicker. I was so impressed with how easy it was to file, how kind representatives were when I had questions and how fast it's become to get reimbursement that I added my other two Greyhounds to have coverage.
Insurer: Pets Best
By: Tonya
Excellent customer service
Excellent customer service & coverage for pets.
Insurer: Trupanion
By: Kristie
I am extremely happy.
I am extremely happy with my experience using Pets Best. I've been customer for 5 years and never thought I'd actually have to use it. When my dog broke her leg we were faced with the unexpected cost of emergency surgery. I got the necessary paperwork from our vet and was able to do everything else online. It was so simple! Our claim was reviewed and accepted within a week. I am so impressed with how easy the process was. It definitely took away some of the stress of this accident. Now she is rocking a hot pink cast and on her way to getting better!
Insurer: Pets Best
By: Lex
Claims are quick!
Sparky and I highly recommend Pets Best pet health insurance. The claims are taken care of very quickly!
Insurer: Pets Best
By: Lilly
Thrilled with Pets Best.
I have been completely thrilled with Pets Best! Each claim I submitted was paid exactly as I expected. This claim was for spaying her, and microchipping. Paid in about 10 days, and got an apology for that delay. (I was happy with the turnaround time, but appreciated the note anyway). I highly recommend your insurance to every pet owner. Well worth the premiums.
Insurer: Pets Best
By: Kellie
My vet bills were covered.
About 6 weeks ago, my rescue dog, Sunny (originally Shine), got a nasty ear infection on the inside of her flappy but beautiful ears. The vet didn't know what the infection was but prescribed three types of treatments that included one which had steroids. Three weeks later, the ear infection has cleared up but she has developed an aggressive behavior toward our other dog that was new and getting worse by the day. I was ready to call the rescue group to retrieve her but visited my vet first for her thoughts. The vet thought the medication with steroids may have triggered the new behavior and prescribed three types of calming medication. One week of the calming medication has helped Sunny and getting better each day. The vet bills were all covered and I got to keep my doggie friend, Sunny.
Insurer: Pets Best
By: Michael