Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The easiest process to set up direct deposit, submit a claim, and get reimbursement info all in 3 days!
This first claim experience was so easy and fast! We're so glad we went with this policy!
Insurer: Pets Best
By: Devin
Major price increase, too many preexisting conditions not covered and hereditary excuses
I have been a loyal customer for over 3 years. I had coverage on 2 dogs. Everything my BullMastiff has ever needed, (besides shots and meds) isn’t covered. We’ve always heard , sorry it’s her breed, that’s hereditary, she has too many wrinkles, now that will be a preexisting condition. I Paid a small fortune for 2 dogs & barely got back $400 last year. My boxers insurance plan, just came up for renewal today, I supposedly had the Good plan. They raised her rate “”28”” bucks a MONTH!!! That’s ALOT.... I was told they raised her rate because of her age. Really, she’s “”” 3 years old”” !!! We have never had any major claims on her, The normal year shots and heartworm/flea pills. She had Kennel cough, as a pup at about 6 weeks of age. She’s now considered a pre existing condition, for anything upper respiratory!! Too much in the fine print that isn’t covered, that you don’t know about ,until you submit your claim. Pay very close attention to your yearly premiums. I would have never noticed it went up, but I got a alert from my credit card provider, saying a nationwide charge had been approved. When I looked at it, it wasn’t my normal charge per month. I’m beyond frustrated & just cancelled both of my policies. I have wasted too much money here.
Insurer: Nationwide
By: Tracey
Too Slow
This insurance pays too slow. I have been saying it for years but still no change. They should pay the bill upfront instead of reimbursement just like human health insurance. Yes it is good to have if you have the money to pay upfront but if you dont they are not much use.
Insurer: Nationwide
By: Valeria
I love Trupanion
I love this company. My vet recommended Trupanion when I adopted my cat and I have never looked back. The rates are reasonable and fair and entirely transparent. I always know where I stand. The claims process is easy and very quick. Everything is explained clearly. Whenever I have had to contact a representative, I have been pleased at their kindness and competence. They even thank me for taking good care of my cat. How's that for class?
Insurer: Trupanion
By: Liz
excellent service
This is our third claim for Zoey and each one was processed promptly. and we received exactly what her policy quoted. Well worth the premium.
Insurer: Trupanion
By: suzanne
Coverage is good for major needs but average for routine visits
ASPCA pet insurance is very good coverage for the major things. It is above average for routine on non well visits. There reasonable and customary charges are lower that our area
Insurer: ASPCA
By: James
Consistently Fast Claims Processing!!
Meesha has been insured with Pets Best for over 6 years. Pets Best Insurance has made caring for Meesha so simple and stress free -- she seems to have a lot of accidents/injuries, and we've never had to be stressed out about whether we could afford to go to the Vet. This last claim was for knee surgery (almost $4,000), and I sent the claim in on Saturday 2/9/19, and I just got email today that they just paid it -- and today is Tuesday 2/12/19!!! What a relief to have the money back in my checking account so quickly. I wish our human health insurance was this quick and simple!!
Insurer: Pets Best
By: Ken
Nationwide pet insurance cares about our dog, and, very professional with their job.
Claims are process very quickly and alway do follow up emails to see how our pet is doing. And, always making sure we get the treatment our pet need.
Insurer: Nationwide
By: Robel