Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 14, 2019

Questions were answered completely

We just enrolled when we got our new puppy. My questions were answered completely and when I filed my first claim for wellness care, it was paid quickly. So far so good. We bought it for our other dog too, so looking forward to see how that goes too.

Insurer: Pets Best

By: Laura

Useful
February 14, 2019

I can concentrate on caring for my dogs

My dogs are about 9 years old now and we've been hit with a few health problems in the last few months. Scout had a back injury and Mimi was diagnosed with Cushing's. The vet emails the invoices and I use the petsbest website to file claims and it's been easy. I's important that I don't have to worry about the insurance part. Petsbest email messages keep me abreast of the claims process and the reimbursement goes right to my bank account. And I can concentrate on caring for my dogs.

Insurer: Pets Best

By: Maria

Useful
February 14, 2019

Very prompt claim service

Very prompt claim service thank you!

Insurer: Pets Best

By: Mary

Useful
February 14, 2019

Thank you for your great service

Dear Pets Best, Thank you for insuring our dog, George. He is not just part of the family, he is our office greeter and comes to work every day. Our clients love to see George when they arrive and are disappointed if he's not here. We need to keep him healthy and able to work. You help us do that by ensuring his medical costs will be met. George turned a year old recently and we submitted claims for his vet bills. The process was simple and the response from your company was timely. Thank you again for your great service. Sincerely, Susan Polk Insurance Agency, Inc.

Insurer: Pets Best

By: Susan

Useful
February 14, 2019

Very easy to submit claims

Very easy to submit claims and very quick to reimburse! Love this insurance policy! My dog has better insurance than I do (and I work at a hospital)! 😊

Insurer: Pets Best

By: Jennifer

Useful
February 14, 2019

Am extremely grateful

Am extremely grateful to have coverage for my beloved beagle Oscar. Thank you Petsbest!

Insurer: Pets Best

By: Elisa

Useful
February 14, 2019

Very prompt claim process

Very prompt claim process

Insurer: Pets Best

By: Allison

Useful
February 14, 2019

Everything was super easy

Everything was super easy, no hassle and the claim was handled exactly as I thought it would be. Stress free experience!

Insurer: Pets Best

By: Stacey

Useful
February 14, 2019

The process is very streamlined

I appreciate any and all reimbursements. I have had 4 pets covered by Pet's Best. The process is very streamlined.

Insurer: Pets Best

By: Dana

Useful
February 13, 2019

Wonderful Service

I am extremely thankful for the service you provide given that we have a dog with chronic allergies. I do wish the timeliness of the refunds would increase. What used to take weeks is now taking months.

Insurer: Nationwide

By: Monica

Useful

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