Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Some slight kinks in sharing all the records, but after that it was smooth sailing...
Let's admit that those of us who have dogs are generally freaks for our companions. They're not just family members; they are likely the one relationship we're in which gives us genuinely unconditional love. Not your wife or husband, not your kids. Sure they love us, but there's always good days/bad days. With dogs, it's consistently the best day possible when we come home. Smiles, wagging tails and PURE excitement to see us. What's the point? It's that when something happens to them, it's genuinely scary and frequently heartbreaking. To top this off, it's generally always an expensive outlay since we have to pay everything up front. And anything medical, whether human or animal, costs a lot. So, once everything hopefully works out with your emergency or simple check-up, it's a relief to get a relatively quick reimbursement. The process, at least for me, wasn't filled with stalling on the insurance company's part with continued requests for more/additional info. Most importantly, my best friend (Huckleberry) is doing 1000 times better from that terrible day. The plus was that Nationwide essentially made me whole (less the deductible and few non-covered items). No one loves paying for insurance when all is fine. But, it's not just nice to know it's there if you ever need it, it's essential. I hope none of you ever "need" it, but I can tell you that from my POV, this company stepped up and relieved this concern for me.
Insurer: Nationwide
By: Michael
THANK YOU for making an emotionally stressful time a bit easier!
I am so thankful for the claims reimbursement for my cat’s veterinary care over the last few months. He was incredibly sick and needed an extensive amount of treatment very acutely; I was concerned I would lose him. Treatments were very expensive, which only added to the stress of the situation; having never filed a claim with Nationwide before, I wasn’t sure how the process would work and was honestly unsure of how much of the care would be covered. I was so pleased with the reimbursement I received, so THANK YOU for making that terrible time a little easier! I’m happy to tell you that Desmond has recovered well and is back to his old, sweet self. Thank you again, Nationwide!!
Insurer: Nationwide
By: Rhiannon
Good service!
My Bambino Sphynx suddenly had an acute ulcer in her eye. I took her to the emergency vet and got her treated. Nationwide has been great covering all that she had to have done according to my plan.
Insurer: Nationwide
By: Kerene
Wonderful and Fast!!
Nationwide is fast and covers exactly what they advertise. No hassles! A true life saver -- both of Cooper the dog and dad's bank account.
Insurer: Nationwide
By: s
Got my reimbursment, improvment recommemded
I got my reimbursement. When I called to check status , I spent about 2 hours navigating the annoying system trying to speak to a live person. It would be nice if the letters of the claim explained what the claim was for (physical therapy , surgery etc), making it easier to understand what that were working on , instead of guessing what it was being processed as many claims were sent from vet.
Insurer: Nationwide
By: Ximena
We LOVE Nationwide!
We decided to get Nationwide for our pet because it was recommended to us by our vet. We figured it was worth a shot. We are SO glad we took that chance. We have had Nationwide for almost 4 years now and we could not be happier! They cover exactly what they say they will cover and the process of submitting a claim could not be easier. We highly recommend them!
Insurer: Nationwide
By: Nikki
very happy with what I know about the coverage but i am unclear about what is/isn't covered and can't find that information
Submitting a claim is easy! I can't find the email address to submit a claim to though. Also, having trouble difficulty navigating website to find what exactly is covered by my insurance but I do remember when signing up being pleased with this plan over competitors. Overall happy with this insurance.
Insurer: Nationwide
By: Krista
Coverage for what we need.
We appreciate that acupuncture treatments were covered for Parker. This is in addition to the western medicine appointments as well. Easy to send in documentation and no extra questions or paperwork. Thanks!!
Insurer: Nationwide
By: Gretchen
Nationwide rocks
My dog swallowed one of her Christmas gift over the holidays. We tried all avenues for her to pass it but she could not. Surgery was needed ASAP. After the holiday expenses, we could could not afford another big expense. After submitting the claim, Nationwide covered 90% of the veterinary bill. That was $1,600 out of a $1,800 bill. We love Nationwide!!
Insurer: Nationwide
By: Claudia
Love the care I receive, the time line is inconvenient
Everyone who I speak to is knowledgeable and caring, they ask about Jax and really show compassion. Your customer service team is incredible! The only thing that has been a cause of frustration is the timeline to receive a payment for a claim, Jax is going through diagnostic steps right now (fingers crossed it will help!) So there have been an increase in expenses, some have been paid out but others required medical history review so could take up to 60 days, which with mounting vet costs isn't very convenient. I understand the process takes time but if you were able to improve the timeline I would be thrilled!
Insurer: Nationwide
By: Adele