Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Big mistake
Learn from my mistake! Pet insurance was a complete waste of my money. I spent over $4100 in premiums over nearly 6 years. The one time I submitted a claim it resulted in zero reimbursement. Sure, they "covered" the claim, but little did I know that you have to pay a separate deductible for each individual ailment that your dog has, even when it is one episode of care or one injury. My dog needed 2 lumps removed from his leg and tested for skin cancer (thankfully was negative). It cost about $1300. My deductible was $500. They consider each lump to be a separate condition and so I would need to pay 2 deductibles. Honestly! Let's say your dog gets hit by a car and breaks more than one bone in its leg. You will be charged a separate deductible for each bone, each cut, each individual issue and they will have you paying probably 6 different deductibles. Once you pay $3000 in deductibles you may have reached the cost of the entire ordeal. My money would have been better invested rather than throwing it away on Trupanion premiums. All the companies would work the same and it's only about their financial gain, not taking care of pets. Be careful.
Insurer: Trupanion Canada
By: S
Love Nationwide Pet Insurance but they are so slow to pay
I really do love nationwide pet insurance, it is easy to use and submit claims through the app. However, they do take quite some time to pay out on the claims I submit.
Insurer: Nationwide
By: Chris
Shorter time
Although I was reimbursed for Oscar's last vet visit, I think that it takes way too long. Almost four weeks for my return, in this day and age with electronic methods I feel that 2 weeks is plenty of time to take care of this.
Insurer: Nationwide
By: Anita
Puppy Wellness
Filing my reimbursement claim for my puppy's wellness visit with vaccines was effortless.
Insurer: Nationwide
By: Kenda
So Greatful for the coverage!
So Grateful for Nationwide service and always the concern for my pet. When I first took out my dog's insurance I wasn't expecting any major event, but only 30 days into the coverage my little Maltese had to have emergency life threatening surgery. Nationwide covered all but my deductible. Recently another scary diagnose and National wide was there to cover the cost. So worth the monthly premium and grateful for their follow up concerns. Highly recommend!
Insurer: Nationwide
By: Pat
We love healthypaws
We are forever grateful that healthypaws is along our side when our cat got sick. Our little buddy vomited blood lately, and we rushed him to the emergency room. He is feeling much better now and healthypaws really took the financial burden off our shoulders, allowing us to continue the best treatment options for him.
Insurer: Healthy Paws
By: Weining
Major Medical is a scam.
My 9 month old Great Dane puppy was insured under the Major Medical plan with Nationwide. This way, if we had an emergency, we would be covered. He was not eligible for the Whole Pet plan since he was under 1, so we had been waiting patiently to change to that. When he went lame overnight, and the vet did not have a clear diagnosis in the beginning, Nationwide denied our claim because of a lack to diagnosis. So then they gave a diagnosis of septic arthritis. Eventually, after many expensive tests and treatment, and over 5 weeks of him being sick and multiple hospitalizations, we racked up bills totaling $10,000. Nationwide paid out about $1,100. Most were denied. Ultimately, he was found to have had a strep infection. A combination of surgery to drain the fluid, and an IV with antibiotics and steroids, he was completely cured. Now that he is over a year old, and I want to renew my policy, Nationwide says he is ineligible and they will cancel him. They say he has diagnosis, so they will cancel us before we can go to the better, more comprehensive plan.
Insurer: Nationwide
By: Nicole
Nationwide has been excellent taking care of ChiChi’s
Every claim that we have submitted has been taken care of promptly.
Insurer: Nationwide
By: Sue
Thanks
She is doing just fine .with her mom, sisters and big brother.Thanks 2 VPI & Nationwide for helping with the doctors bills . we had insurance on our dogs since 2003 and when we took cats in we got insurance on them. we lost our baby chico sfter 15yrs of insurance.
Insurer: Nationwide
By: Sharon
Charging me next years premium before the policy starts in March is not right
Telling me my dog cannot have a teeth cleaning for a year because the technician said he had some tarter at his cleaning last year and calling it a pre-existing condition is not right. I am trying to do everything I can to keep my dog healthy and all you are doing is trying to save your company money be coming up with reasons for me not to see he get's the care and services he needs.
Insurer: Nationwide
By: MICHAEL