Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 18, 2019

Claim was processed quickly

Claim was processed very quickly

Insurer: Pets Best

By: Susan

Useful
February 18, 2019

Quite simple

The claim process was quite simple and the turn around time on the claim was superb! Great customer service!

Insurer: Pets Best

By: Randy

Useful
February 18, 2019

I am amazed

I am amazed at how quickly my wellness claim was processed and my reimbursement received! I never dreamed it would all be handled so quickly! I fully expected a week or so before receiving my reimbursement, but it was only two days - WOW!! Thank you for your amazing service! I will most definitely recommend Pet's Best to my friends.

Insurer: Pets Best

By: Tessa

Useful
February 17, 2019

Quick professional, per contract re-imboursement for claims

Very quick to pay claims per contract. Customer service is very professional. Have recommended to neighbors and friends

Insurer: Pets Best

By: sheila

Useful
February 17, 2019

Healthypaws allows you to remove financial consideration from critical care for your pet

I have had Healthypaws on my dogs since I adopted them as puppies. Having this coverage is something you hope you NEVER have to use but when you need it, having it can mean that you can remove financial concerns as a factor in if your loved one lives or dies. One of my pups became very ill and if it wasn't for Healthypaws I am not sure if I would have been able to remove the financial burden from decisions about care. I am forever grateful to Healthypaws for that.

Insurer: Healthy Paws

By: Louis

Useful
February 17, 2019

So worth it!

My cat recently has had health issues and the whole process of submitting the claims was super easy. Anything was processed so timely that o had three funds in my account before my credit card payment was due. Very happy with this service!

Insurer: Nationwide

By: Azucena

Useful
February 17, 2019

Exceeded Expectations

One of the best insurance experiences I have ever had. I especially appreciated that Pets Best gave time frames for processing and check delivery and then met or exceeded those deadlines.

Insurer: Pets Best

By: Russell

Useful
Verified February 17, 2019

Routine claims take too long to turn around

First I just want to say that I have been very happy with Trupanion. Having said that there is one area where I think improvement could be made. I file a claim every month for arthritis medications for my dog and I have been for over a year. It is always the same three products from the same sources although sometimes the prices change. It currently is taking about a week for these claims to get processed and the funds to be deposited in my account. It would be nice if that could be reduced, I understand first time claims and large complicated medical procedure claims taking longer but it seems these routine claims could be handled better and faster.

Insurer: Trupanion

By: Richard

Useful
February 17, 2019

what insurance should be

This is what insurance should be. I can't say enough how grateful I am that my best friend recommended healthypaws to me and I signed my dog up. My dog is my child and a very important part of my family. She needed two surgeries in one year and healthypaws alleviated financial stress without adding any stress. Simply drag and drop your invoice, you then get a sincere personal message from their team, and then a check in a few days. Their coverage specifics are incredibly transparent on their website, and they have held to be accurate. It is obvious that the people behind this company are true animal lovers and dog parents themselves. Hopefully my dog will never need another surgery but she will be a healthypaws client for life.

Insurer: Healthy Paws

By: HCV

Useful
February 17, 2019

Quick and easy!

Thanks for making it so easy to submit a claim and get my reimbursement. It means the only thing I have to worry about is taking care of my dog rather than taking care of the paperwork.

Insurer: Nationwide

By: Mary

Useful

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