Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great company to work with
We debating on getting insurance for our puppy, and we are so glad we did! We have had a total of 3 claims, and no problems getting them processed.
Insurer: Pets Best
By: Melissa
Fastest reimbursement I have EVER received!
I am amazed at how quickly my wellness claim was processed and my reimbursement received! I fully expected at least a week to go by before receiving anything, but it was only TWO DAYS and my claim was reimbursed by direct deposit to my account! Uploading my documents was a breeze and the entire process was extremely smooth and fast! Thank you for your excellent service! I will most definitely be recommending Pet's Best to my friends!
Insurer: Pets Best
By: Tessa
Has met our expectations!
We purchased this insurance in the middle of last year and are so thankful we did! One of our Australian Shepherds jumped a wall of about 25 feed and broke both front legs. We are now in our 3rd month of constant University Veterinarian in Knoxville visits and around $13,000 or so and building. We have been receiving checks solid from this company. They pay 80/20. I'm not sure what we would have done if it wasn't for this insurance. Also the customer service is great! Friendly also! I have already recommended this company to friends on social media and several have taken it out! A lot of people didn't even know pet insurance existed.
Insurer: Healthy Paws
By: Brandon
Better than Human's Insurance
I wish my heath insurance was as easy and efficient as this insurance is. From leaving the vet to having the money deposited in my account was 4 or 5 days. No argument on what is covered and what isn't. It is made very clear and they pay you. What a pleasure to deal with!!
Insurer: Pets Best
By: Rich
Compassionate and Timely
Over the years of our dogs life, we have submitted claims to Pets Best for a myriad of medical claims. We have always found the claim submission process to be extremely easy to use and understand and extremely timely in their processing claims. Most recently we have begun managing a terminal illness for our dog and have had much more frequent and in depth contact with Pets Best. Every time I have spoken to someone regarding a claim, or an anticipated expense, I have been treated with kindness and compassion. Every representative has spent quality time with me on the phone to ensure that I understand the policy to the best of my ability and that they are doing their best to cover whatever expenses possible to help care for a dog. They use our dog’s name every time we speak, and before we hang up every time always wish us luck with his treatment. In a trying time, to not have to fight for reimbursement and to be handled with compassion makes a difficult situation a bit more bearable.
Insurer: Pets Best
By: Jennifer
Great and affordable.
Great afforable pet insurance, with 90% reimbursement. They are very helpful and kind, although the time it takes for your claim to be processed took longer than I would like. (Up to a month).
Insurer: ASPCA
By: Dan
Extremely fast response to claim.
Figo quickly reviewed my claim & immediately provided reimbursement. The process is fast and easy. Felt like they really cared about our fur baby.
Insurer: Figo
By: Debra
They refused to cover an Emergency Vet exam , stating it was basically a service charge from the vet , after I called .
I’m not happy at all with the service I was provided . I put claim in back in May of 2018 . They just got to processing it . I called them at least 4 times about my claim . They stated we never received a claim untel Dec 2018 . They just go around processing it , now Feb 2019. I’m told they will not cover an Emegency Vet exam . When I called was basically told that it was a service fee , from the vet , and all vets charge one Yes after all that they paid a big $4.83 of my vet bill . I pay almost $70 for them to cover $4.83 . I will be looking for another company to do business with , this High way robbery . I have been paying on my police for last three years , so they can cover $4.83
Insurer: Trupanion Canada
By: Thomas