Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Wish turn around time was a little quicker
Turn around time for reimbursement has been 30 days or greater. Wish it was quicker.
Insurer: Nationwide
By: Jeannie
Im so happy we decided to take out Pet Insurance through Nationwide, its made our lives much easier!!
Pet Insurance is nothing short of amazing. Our previous dog, we did not have insurance and we spent a lot of money on vet bills. When my employer sent out information that they are going to be offering pet insurance , i called my wife immediately. We decide in a short amount of time after reading over the paper work and the information on the website that we were going to take out the insurance for a little while to see if it would be a benefit. Well after only 1 month and 2-3 visits to the vet we decided that we will NEVER go without having pet insurance. If you are like us then your pet or pets are like your children and you will do whatever it takes to make sure that they are happy and healthy. With having pet insurance a lot of the tough decisions that come up due to injuries, eating something they shouldn't have or just checkups, it makes it 100 times easier to do whatever it takes. I do not have any complaints at all for the service that we have received from Nationwide Pet Insurance. The only thing i would like to see in the future is a clear and precise breakdown of what is covered and what isn't. With that being said i have not gone out of my way to read through paper work or read online to see if this type of information is already out there. So if this type of information is out there i take back my comment. I have recommended Pet Insurance to everyone that i work with at my office. We had a meeting and reviewed company perks and pet insurance came up. I was the only one there that has it. I gave all of the benefits my wife and i have had regarding pet insurance. I just hope everyone listened to what i had to say!! I also have recommended pet insurance to all of my friends and family that currently or are thinking about getting pets. I wanted to note up here that we have had 4+ claims that we have submitted. I also wanted to note that the time it had taken to handle the claim has varied each time, but honestly we have never worried about it being to fast or to slow. Just having the comfort in knowing that it will be taken care of and we may get most of what we paid upfront back is all we need.
Insurer: Nationwide
By: Tony
I don't understand your policy
I don't understand what is covered for my pet and getting reimbursed. I have been actually considering canceling and trying something else.
Insurer: Nationwide
By: Cheryl
Great for those unexpected vet visits
My dog is family. I love having a policy that takes the worry out of the unexpected vet visits. Claims are easy and painless. I’ll be adding our newest addition to the family to our policy very soon.
Insurer: Nationwide
By: Dana
Refund Delay
refunds take wayyyyy too long. My sisters insurance company provide the reimbursement with 3-6 business day. Also i feel that you try avoiding reimbursement at slight discrepancy. I've had reimbursements denied just because my dog had treatment for his pre-existing allergies during the same visit to treat of another completely unrelated illness, but you guys denied it just because both were treated at the same time. Unfortunately this is not the only case, this has occurred to my neighbor twice, so it makes me think that this is the way you operate, which is unethical.
Insurer: Nationwide
By: david
Good Customer Service and prompt reimbursement
Thanks for quick turn around time on claims submission
Insurer: Nationwide
By: Daniel
I am so grateful to have Nationwide Pet Insurance
Nationwide has been great with our new puppy. Unfortunately, our sweet baby, who is only 9 months, had some complications following her spay, followed by an ear infection and a toe infection (likely the result of an insect bite). Nationwide has been there for us. I am so thankful!!
Insurer: Nationwide
By: Kim
Trips ion has exceeded all my expectations
It is so devestating when your pet receives a cancer diagnosis. It is comforting when you are able to provide the treatment and medical services they need with out worrying about choosing treatment based on finances. My baby girl, Bella is alive and well because of great medical care and the financial resources Trupanion has provided. Thank you!
Insurer: Trupanion
By: Ginny
So thankful for Nationwide
We are beyond impressed and grateful for Nationwide. Our golden boy was diagnosed with bi-lateral hip dysplasia. We were sent on an emotional roller coaster and immediately thrown into researching the best care for our puppy. When the dust settled and we decided on what we hoped and still hope would be the best option for our guy to live a long, healthy, pain free life, we really never expected Nationwide to accept our claim. Our plan covers hip dysplasia but when dealing with insurance there are always loopholes and fine print. We scheduled our dog’s total hip replacement surgery. Rerouted our lives (and bank accounts) for the process and recovery. Once our claim was submitted and processed, it was such a relief to know that Nationwide actually cares about their insured pets and their owners. After dealing with my own insurance company over minor claims I fully expected to have to deal with a long drawn out process. Thanks Nationwide for proving me wrong. I would never hesitate to recommend or insure future pets with you. Thanks for making this horrible process that we have gone through over the last few months a little easier❤️.
Insurer: Nationwide
By: Billy
I could not be happier with nationwide pet insurance
They process claims quickly and keep you informed at all times
Insurer: Nationwide
By: Mario