Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I was nervous after reading some reviews online but great!
I was nervous when reading reviews online about pets not being covered because of random preconditions. We had neuter surgery. I called before to express my concern. Someone answered right away and let me know that all should be fine and I should be covered. We received payment a week or two after submitting claim and my previous claims all came in at the same time! Very happy!
Insurer: Nationwide
By: Steven
Peace of mind
Having pet insurance gives me peace of mind. I pray my dogs will never have any major problems, however, I sleep easier knowing that Nationwide will be there for me. I believe Nationwide has been fair with all of my claims.
Insurer: Nationwide
By: Dale
Great coverage and customer service gives us peace of mind!
Our little guy is a high maintenance pup, so we are so grateful that Nationwide offers a plan that will reimburse us for even the most basic vet expenses! The ability to email claims is incredibly convenient and easy. We love the peace of mind we get from using Nationwide!
Insurer: Nationwide
By: Sarah
Great coverage
Very easy to work with and great coverage. If I could change anything it would be the speed at which I receive my reimbursement. 30 days seems too long. Also I wish I didn't have to accept the payment every time and that it would just be automatically direct deposited into my account.
Insurer: Nationwide
By: Alanna
Happy customer
My claim was processed quickly and efficiently
Insurer: ASPCA
By: Danielle
Accupuncture
Joey , 13 , lost most of use of his back legs . Severe arthritis looked for us to make hard decisions. Tried accupuncture with real good results and found this to be covered. Once we got paperwork set up it has been pretty easy to make claim. Steep increase in coverage has me concerned lately.
Insurer: Embrace
By: Don
Love my pet insurance,( Nationwide),never a problem with anything. Thank you
Terrific Pet insurance,I mail in the bills and the return is so helpful,usually in about a month. It's a big help,because the Bill's can add up .
Insurer: Nationwide
By: John
Horrible Customer Service
I have been with Nationwide since 1998 over the lives of 3 Dobermans. Until the last 2 years I had been very happy with this company. However, there has been an incredibly sharp decline in their handling of claims and customer concerns over the last 2 years. I submit claims electronically and they claim they never got them even though my computer shows that they did. I FAX claims, have a receipt from my machine showing the FAX was received and they claim they never got it. Claim processing used to take a maximum of 2 weeks and now it is over 30 days. If you call, the Customer Care reps give wrong info and wrong status reports on claims. I called just this a.m. and Vanessa's response to my question was "I don't know.". I will never insure another dog with Nationwide again.
Insurer: Nationwide
By: Barbara
Thank you
Thank you for covering most of Dandy’s vet bills. It was a difficult time for both of us, but he is more ch better now.
Insurer: Nationwide
By: Susan
So thankful
I never bought pet insurance before and was skeptical. I’ve heard of a lot of complaints about other companies and lots of positive reviews about Nationwide. The positive reviews were true, Nationwide came through without any hassles! Thank you!!
Insurer: Nationwide
By: Jeanine