Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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We are all grateful!!!
My little girl Nekah was diagnosed with a Heart condition that was treatable but enviably would end her life. Having PetsBest was a God send to help me give Nekah the best of care to the end of her life. She was given a year or two at most in her condition and with PetsBest I was able to keep her with me for almost six years. Nekah was very special to me since she gave me a huge warning that something was wrong with me. My diagnosis was cancer and Nekah knew it before me and if she did not do what she did I may have never known. Nekah saved my life! Therefore I was able to start a long treatment and lived through it. Now Nekah needed me and I was able to get her the help she so desperately needed and with PetsBest Insurance I was able to do everything humanly possible. Thank you PetsBest for never questioning her treatment and all the medications Nekah had to take. I miss her so much but I would not have has her those added six years without the Insurance with PetsBest. Nekah thanks you Cassy (her little sister) thanks you and most of all I thank you. Although for only a year my little pup Ginger thanks you too. Nekah treated her like her very own puppy. We are all grateful!!!
Insurer: Pets Best
By: Wendy
Reviewed appeal quickly
I was initially denied because periodontal disease is not covered, but after my appeal I got reimbursed because part of the dental problem was a broken tooth (due to accident). Thank you for reviewing my appeal so quickly and getting me my money :)
Insurer: Pets Best
By: Magdalena
Always a positive experience
I have always had a very positive experience and been notified shortly after I submit the claim and I received payment within a few days. Recently it has been very different. The process takes a long time and I am not notified of my status for a while or even notified that it was received. It has changed dramatically from how it used to be. I don't understand why this has happened.
Insurer: Pets Best
By: Susan
Wish the process was easier
It takes forever for the claims to process. And each time I get on line to claim monies I have to reser my password and it takes forever. Wish the process was easier and quicker.
Insurer: Nationwide
By: Victoria
Ease of claims
This has been the most fair & best coverage I've encountered with pet insurance.
Insurer: Nationwide
By: Cherie
Premium increases are extremely high
I am (was) a big fan of insurance and over the past 17 years I have used Embrace, Pet Plan and more recently Figo. I was very happy with Pet Plan until they changed underwriters and the terms of their policies changed dramatically. For insurance to work for us I need the features originally offered by Pet Plan: 100% reimbursement after deductible is satisfied and exam fees included. Last year the policy Pet Plan offered me on renewal eliminated 100% reimbursement with a large increase in premium. At the time (spring 2018) Figo was just about the only company offering 100% reimbursement but no longer. They only offer 80% reimbursement and charge extra to cover the exam fee. But most significantly, on a 4 year old small mixed breed the premium went from $500 to $800, a 60% increase. A company that cannot offer a consistent product from year to year with reasonable price increases is not well managed. I am very disappointed in Figo and never even got to make a claim.
Insurer: Figo
By: Thelonius
Easy to Use!
Caboose went to his doctor for his checkup. He's doing great! Nationwide's quick response for reimbursement was greatly appreciated!
Insurer: Nationwide
By: Deb
Extraordinary
Our experience with Pets Best has been extraordinary. We have had several of our pets insured with Pets Best over a span of many year. We continue to use Pets Best because of the excellent service they provide. Veterinary costs have become extravagant and if it wasn't for our Pets Best health insurance policies, we would have struggled with providing the best health care for our pets. In the past, we have dealt with our pets having brain tumors, cancer and a variety of other health issues that were covered under Pets Best. I recommend getting health insurance for pets at an early age because you never know when an accident or an illness will happen. Our present dog was diagnosed with epilepsy at the age of ten months. Thank goodness we have Pets Best in our corner because the vet bills for this life long disease are overwhelming.
Insurer: Pets Best
By: Debra