Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 13, 2019

The BEST decision!

My policy covers the wellness check and preventive meds, the monthly premium really pays itself off throughout the year. The ER visit sometimes happens but I am never worried about the cost because most of it is covered by the insurance. I want the BEST for my dog and I would not want to be in a position where I need to choose between my dog's life and the lack of funding. The customer service is amazing, I spoke with a young man named Brice, he was so professional and sincere. He said he'd follow up on my question, and one week later he really called me and I could tell that his supervisor and he were working hard to answer my question. I felt like they understand that my dog is my baby, not and I am just not a business profit to them, I felt that sincerity and kindness towards my affection for my dog. I would stay with this insurance company as long as my doggie is around! This was the best decision I've ever made, now our dog can get the best vet care I can possibly give without worrying about the expenses!

Insurer: AKC

By: Mina

Useful
December 13, 2019

PETS BEST WAS AWESOME IN PAYING FOR MY DOG'S SNAKEBITE!!

Who expects their dog to come back with a snakebite after being let out in the morning to go to the bathroom. I was panicked, the dog's shoulder was swelling before my eyes, and I'm trying to get the dog bundled up and call the Emergency Vet at the same time. Her original estimate was $2300 to treat. She received 2 antivenoms and supportive care. After two days her red blood cells broke down as a complication from the venom. Her labs were terrible. She received a blood transfusion and plasma. Her shoulder was necrotic and swollen up like a tennis ball. Her neck and face was swollen. She had a fentanyl patch on her foot. They put a feeding tube in her nose. Finally, I brought her home after 6 days. Her bill was $8330 and Pets Best paid $7230. I am extremely happy with the Pets Best Accident policy. It brings great piece of mind. The Accident Policy is less than $10 a month and well worth it.

Insurer: Pets Best

By: Dar

Useful
December 13, 2019

Glad To Have Coverage

I appreciate having insurance in the event of a devastating illness and its accompanying costs, which is the reason I bought the policy. And knock-on-wood, we haven't faced that yet. In the meanwhile, the relatively normal & expected costs so far have been covered to my satisfaction. Thank you very much Nationwide!

Insurer: Nationwide

By: Suzie

Useful
December 13, 2019

Pleased with outcome.

I would recommend Nationwide. This company helps with wellness care costs; have not found any other insurer that will help with routine wellness care costs.

Insurer: Nationwide

By: Valerie

Useful
December 13, 2019

Great pet insurance

Easy to submit claims and fast payments. Different insurance coverage options which is great.

Insurer: Nationwide

By: Sue

Useful
December 13, 2019

Grateful

Submitted my claim, got a refund for most of my bill quicker than I thought, no questions asked. 👍 My only concern is there should be some preventative maintenance allowance. You say you don't pay for boarding. I get it. But if I hadn't have had boarded Rusty I would have had a reopened wound and another ER visit plus more stitches. I did try one day and yup back to vet to help wrap his tender tail. That equals more money than just boarding him so the vet can make sure he doesn't pull bandage off again. He has a big head and wore the largest cone offered 24/7 but he could still reach his tale and pull bandage off. Thus why boarding him made more since. Preventative maintenance. He was only day boarded when I was at work.

Insurer: Nationwide

By: Diane

Useful
December 13, 2019

Good insurance program but website is a bit rough

Good insurance program. They have paid out fairly and payments are timely. There were some hiccups with the on line claims this time so it took time and patience to get the money to my account.

Insurer: Nationwide

By: Charlie

Useful
Verified December 13, 2019

Complete satisfaction

Because of the compassion that was shown when our Callie at less than a year became deathly sick.lcould not be thankful enough for the understanding and quick response of Trupanion to help financially and without any hassles. Now Callie is 3 years 6months no signs of reoccurrence. I would and have recommended Trupanion to all my animal lover friends. Thanh you once again

Insurer: Trupanion Canada

By: Debby

Useful
December 13, 2019

Peace of mind for your pet

We are so happy we got pet insurance for our 13 year old cat Jake. Of course there were years with no claims. But then so many health issues all at once. ASPCA was great with service and claims. The peace of mind of being able to make sure our kitty was taken care of without worrying about the cost was such a blessing. Thank you.

Insurer: ASPCA

By: Jason

Useful
December 13, 2019

Great Insurance

Always great customer service and fast claim response

Insurer: Trupanion Canada

By: Kim

Useful

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