Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Reassurance to know that pet medical costs were promptly reviewed and check was sent out!❤️
My Havanese 8 month old puppy became ill and had to go through a series of blood work over a weeks time. This was extremely costly and upsetting as his illness was unexpected. Healthy Paws promptly reviewed each claim, which I immediately uploaded upon paying to the hospital, sent clear explanations of application to the the deductible and quickly sent a check when my deductible was met. I felt lucky that I had the foresight to enroll him when I first got him.
Insurer: Healthy Paws
By: Andrea
Very satisfied
Very happy and satisfied with Healthy Paws. Excellent coverage and support!
Insurer: Healthy Paws
By: Abbie
Company reflexively denies claims, and refuses to speak with insured
The sales team is wonderful and accessible, but once you sign up, don't expect to get that level of care ever again. Company denies all claims submitted without adequate explanation. All calls go to a call center in India, most times you can't even get through, and if you are lucking enough to speak with a human and leave a message, it will not be returned. They may eventually honor a claim, but it requires so much effort and time, I'm guessing most people give up. That is a long-honored strategy in the insurance industry, incidentally.
Insurer: Healthy Paws
By: Sydney
Responsive great - would like to do on-line versus mail in claim filing for faster turnaround
Overall great responsiveness and good value for the money compared to other insurers. Would like an on-line claim filing capability versus mailing in claim forms.
Insurer: Nationwide
By: Regina
Much better
Nationwide is much better than last insurance co. They pay out better and are concerned about the animals
Insurer: Nationwide
By: RUTH
Quick Turnaround
Our dog had a major laceration that required stitches. Nationwide was very responsive and provided feedback and reimbursement in a very timely manner. When additional medicine and stitches were required, Nationwide once again was very responsive and ensured we were reimbursed for the additional cost associated with the original claim. Highly Recommend Nationwide and their Customer Service
Insurer: Nationwide
By: Jim
Nationwide is on my side
Now that she is three, with all the immunizations and well-baby checks behind us, I balked at paying for another renewal. Well, that was just dumb. In the Six months since I went ahead and paid, I have probably recovered my premium. Turns out three may not be an easy year, after all. Cricket is OK now, mostly. If only her sensitive skin responded 100% to all this allergy treatment—which Nationwide covers so quickly with so little effort from me. She did give me a scare earlier this week when she may have eaten a stray sewing needle. Xray showed she hadn’t, but the bill gave me another scare. Why didn’t I stroke out? because Nationwide is on my side. Thank goodness!
Insurer: Nationwide
By: Sara
Excellent Service
I am super happy with Nationwide Pet Insurance. They are the Best ! I am glad my dog is insured by them. I feel in good hands. They are quick in responding claims.
Insurer: Nationwide
By: Nalan
Rating of Nationwide Pet Insurance
Submission of claim and fast reimbursement are excellent. I originally carried pet insurance on our last Rottweiler and our current dog through Veterinary Pet Insurance and can only say great things about their coverage. However, since Nationwide Insurance has taken over the company the coverage amounts are not as good as VPI. My biggest complaint about Nationwide is the cost of coverage. My monthly premium increased from $99.00 to $162.00 a month!!! I understand that as a pet gets older the cost of coverage will increase but this is exorbitant! My dog's insurance costs more than my own!
Insurer: Nationwide
By: Beverly
Great coverage, friendly staff, and extremely easy to submit claims!
I would highly recommend Nationwide Pet Insurance to anyone (especially those with a puppy). Our puppy is 8 months old and you never know what they're going to eat or what trouble they're going to get into. With Nationwide we have the comfort of knowing that all of our puppy's vet bills are 90% covered!
Insurer: Nationwide
By: Caitlin