Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 14, 2019

Well you all didn't include other expenses that have been sent and associated with my dogs surgery therefore I didn't meet the deductible.

Well you all didn't include other expenses that have been sent and associated with my dogs surgery therefore I didn't meet the deductible. I pay you all each month and then when big stuff happens - you don't apply it? I don't get it? It's also not preexisting... thanks.

Insurer: Trupanion Canada

By: Kelly

Useful
December 14, 2019

It is getting increasingly expensive and as my cat Nutmeg is relatively young I wonder if insurance is necessary.

It is getting increasingly expensive and as my cat, Nutmeg, is relatively young I wonder if insurance is necessary. She is an indoor cat and therefore does not come in contact with dangers or harmful bacteria/viruses. So many routine costs are not covered given the amount I am paying. However, I have faced the situation where having insurance probably was a break even experience on a number of occasions. Kidney failure in a young cat, as well in an elderly cat and when my dear dog, Gabby, developed a tumour on her brain. So I keep on paying and hope that I really do not have to make use of it but it is there if I need it.

Insurer: Trupanion Canada

By: Karen

Useful
December 14, 2019

Dogs give so much to us.

Having insurance on our 2 dogs has been a godsend. When one of our girls was diagnosed with DCM, Trupanion made it possible for us to give her the vet recommended medication without the a second thought. Her last few months of life were filled with high quality living; walks, play time and sleeping with our other dog. When we knew it was time (every dog owner knows when it is time for last good byes). Some of the expense of a home visit by a veterinarian was covered. We were able to treat our girl with the upmost love and respect. It would have been a heavy expense if not for insurance.

Insurer: Trupanion Canada

By: Steve

Useful
December 14, 2019

Best decision I've ever made

Always great timely service

Insurer: Trupanion Canada

By: Frances

Useful
December 14, 2019

I have always been pleased with the promptness in paying claims.

I have always been pleased with the promptness in paying claims. Have always spoken to knowledgeable employees.

Insurer: Trupanion Canada

By: Margaret

Useful
December 14, 2019

Grateful for Trupanion!

My claims are always handled quickly and efficiently. I always rave about Trupanion!

Insurer: Trupanion Canada

By: Teresa

Useful
December 14, 2019

Speedy Claim process

The speed at which my claim was processed and the refund deposited into my bank amount gave me a lot if piece of mind going into the holidays.

Insurer: Trupanion Canada

By: Brad

Useful
December 14, 2019

There was no difficulty in processing our claim we have already recommended Trupanion to our friends

There was no difficulty in processing our claim, we have already recommended Trupanion to our friends

Insurer: Trupanion Canada

By: Henry

Useful
December 14, 2019

Fast refund!!

Very quick...check received within a few days..

Insurer: Trupanion Canada

By: Pat

Useful
December 14, 2019

3 Happy Dogs & Owners

We are very happy with Trupanion's excellent customer service, ease in filing claims, and =expedient reimbursement! Thank you

Insurer: Trupanion Canada

By: Eleanor

Useful

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