Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 16, 2019

Walley's Congestive Heart Failure

When It comes to the drugs needed for Walley's heart I am so happy I have paid for the insurance all these years. However I was disappointed to find the insurance did not cover my having to take Walley in, after him being on the meds for 6 mths, to ensure the meds were being effective. That visit was not diagnostic, anymore than a follow-up visit after surgery would be. Other than that, I appreciate the speed in which you process a claim & the very pleasant staff when I have called with questions.

Insurer: Trupanion Canada

By: Sharon

Useful
December 16, 2019

The way they helped me with my prevoous claims

The way they helped me with my prevoous claims

Insurer: Trupanion Canada

By: James

Useful
December 16, 2019

True pinion has been easy to work with and they follow through and paid their claims without any difficulty

True pinion has been easy to work with and they follow through and paid their claims without any difficulty

Insurer: Trupanion Canada

By: Jennifer

Useful
December 16, 2019

Best customer service.

Best customer service. Never had problem with my claims. Everyone is always so nice. No matter what I call for, it is taken care of with that first call with no problems. Truly the best!!

Insurer: Trupanion Canada

By: Richelle

Useful
December 16, 2019

Eduardo was very friendly and helpful in updating my pet's account for processing of my current claim.

Eduardo was very friendly and helpful in updating my pet's account for processing of my current claim.

Insurer: Trupanion Canada

By: Teri

Useful
December 16, 2019

Trupanion is the best pet insurance!

Fast turnaround, no odd questions or weird exclusions Trupanion is the best pet insurance group!!

Insurer: Trupanion Canada

By: Harlen

Useful
December 16, 2019

Easy and worth it.

I have been with Trupanion for 5 years and I've only had one delay with a claim that was quickly resolved with a phone call. Great customer service and processing time. Thanks!

Insurer: Trupanion Canada

By: Lindy

Useful
December 16, 2019

I recommend Trupanion to everyone I know who has a pet.

I recommend Trupanion to everyone I know who has a pet. Over the last 11 years you have taken care of our pets needs so well, and saved us so much money! Because of having Trupanion Insurance, our sweet boy with a heart condition was able to live 2 years and 3 months past being diagnosed. The yearly testing, and the daily medications made all the difference in the world, and having to pay only 10% of that cost made it so affordable. Also, the thoughtful card we received, after he passed, meant the world to us. I truly cannot imagine having a pet and not having this wonderful insurance to make sure we are able to give them the best care possible.

Insurer: Trupanion Canada

By: Nancy

Useful
December 16, 2019

I've had Trupanion for about nine years now and this is the third time I had to use it for Maggie and it was always easy and never a problem for you to cover the costs and all Your people I come in contact with our super friendly and helpful

I've had Trupanion for about nine years now and this is the third time I had to use it for Maggie and it was always easy and never a problem for you to cover the costs and all Your people I come in contact with our super friendly and helpful

Insurer: Trupanion Canada

By: Jeff

Useful
December 16, 2019

Trupanion saved me over $2000

My partner and I spent a very scary weekend in the veterinary emergency room with our cat. He needed oxygen, medicine, his lungs drained, and a lot of other attention. The whole trip ended up costing about $3500, but Trupanion paid over half (and the cat is doing a lot better).

Insurer: Trupanion Canada

By: Emily

Useful

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