Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Life saver
My dog, Ranger, had to have close to a $5k Surgery this October. As a recent college graduate, there was no way I could’ve afforded that surgery on my own! Thank goodness for Nationwide Pet insurance!! I received 90% reimbursement nearly 2 days after I submitted the claim. WOW!
Insurer: Nationwide
By: Brittany
Very Satisfied
I have had one claim over the years, however my son has had two. With regard to each claim there has been no problems and nationwide paid each claim in a full and timely fashion.
Insurer: Nationwide
By: Tim
Super Easy & Fast
So easy to do a claim. My most recent one was processed super fast. Check was received before my card card bill came.
Insurer: Nationwide
By: Marjorie
One of the best things I've ever done is sign up for pet insurance with Nationwide.
I never thought I would be one to have pet insurance but I'm so glad I signed up and I would never not have it now. Nationwide makes the claim process easy. Every time I've had to talk to someone on the phone they have been so pleasant and helpful. I would highly recommend Nationwide to anyone with pets.
Insurer: Nationwide
By: Andrea
Pre-existing condition policy is ridiculous
I got pet insurance thinking it would benefit my animal in the instance it got sick, for shots, etc....the first claim I made my dog was sick and had diarrhea and was throwing up. They did everything they could to insure they did not pay out the claim and kept telling me it was a pre-existing condition all because the vet put into their system a false note saying my dog had this condition his entire life basically. In trying to correct it and sending my pets history to them, they sent me another letter talking about something entirely different such as his teeth condition being the cause and mentioning how that is also not covered and is pre-existing. When you pay for the best coverage every month, and I take my dog in for having symptoms, just like a human (we can all suddenly get sick) and they refuse to cover me is ridiculous. I cancelled my policy completely. I am not paying out $60 per month to fight with getting claims paid and for them to consistently come at me with pre-existing explanations. I can put that money aside every month in my own account and use that to pay for his needs. I feel like I have wasted my money.
Insurer: Nationwide
By: Deanna
First Claim process is HORRIBLE
I have to say the claim submission was pretty easy....UNTIL...they sent me multiple emails about needing more medical records. It turns out the paperwork I get from the VET is not good enough. They need the records that include all Vet notes, lab results the whole nine yards. They tell you this is not normally given to the client so I have to call and make a special request to get my vet to give me this info. Are you kidding me? Why can't they call the vet if they need extra detailed paperwork that the vet doesn't give the client? Canceling today after reading about the premium increases.
Insurer: Healthy Paws
By: JO
Walley's Congestive Heart Failure
When It comes to the drugs needed for Walley's heart I am so happy I have paid for the insurance all these years. However I was disappointed to find the insurance did not cover my having to take Walley in, after him being on the meds for 6 mths, to ensure the meds were being effective. That visit was not diagnostic, anymore than a follow-up visit after surgery would be. Other than that, I appreciate the speed in which you process a claim & the very pleasant staff when I have called with questions.
Insurer: Trupanion Canada
By: Sharon
The way they helped me with my prevoous claims
The way they helped me with my prevoous claims
Insurer: Trupanion Canada
By: James
True pinion has been easy to work with and they follow through and paid their claims without any difficulty
True pinion has been easy to work with and they follow through and paid their claims without any difficulty
Insurer: Trupanion Canada
By: Jennifer
Best customer service.
Best customer service. Never had problem with my claims. Everyone is always so nice. No matter what I call for, it is taken care of with that first call with no problems. Truly the best!!
Insurer: Trupanion Canada
By: Richelle