Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The claims process itself was fine.
The claims process itself was fine. However, I feel that if an animal is sick, the consultation should be covered. I ended up getting no reimbursement for my cat's illness. The premiums go up all the time and on the odd occasion that I submit a claim, I don't get anything back.
Insurer: Trupanion Canada
By: Karen
Compassionate and Helpful
I found the Trupanion representatives to be knowledgeable, helpful and most importantly compassionate as they walked me through the claims process and answer any questions I might have. I am so happy we have this insurance and have been very pleased with their response to our needs.
Insurer: Trupanion Canada
By: Elizabeth
Great service
Very pleased with the prompt reimbursement for Bentley's visit with his cardiologist. Thank you
Insurer: Trupanion Canada
By: Jane
We have always been happy with the customer service with your company from a basic phone call inquiry to submitting a claim.
We have always been happy with the customer service with your company, from a basic phone call inquiry to submitting a claim. Everyone seems genuinely interested in the health and well being of our pets.
Insurer: Trupanion Canada
By: Emily
Fees
Always great service! My only concern is how much my premium keep climbing even though I have had my dog insured continuously with you since she was a pup, then I have to pay a deductible and only get 90%. My premium has increased from $25 a month to almost $90, and in the case of an emergency I do not feel the vet visit should not be covered as it is not a "regular" visit but an emergency, which should be covered as part of the claim. I can understand a regular visit for a normal routine checkups not being covered but an "emergency" visit should be covered. Thank you!
Insurer: Trupanion Canada
By: Cindy
Jake
As long as the veterinary office personnel are experienced and familiar with Trupanion processing, it is a true blessing for the pet owner. Trupanion has responded and covered expenses that would have otherwise been a financial burden for us. Due to unforeseen circumstances with pets, we will always carry Trupanion insurance on our pets.
Insurer: Trupanion Canada
By: Mark
Ruby and Trupanion
As usual the stress of a sick or injured per is enough to deal with. Having great insurance that handles everything so efficiently is so much appreciated! Would never go without Trupanion!.
Insurer: Trupanion Canada
By: Dana
Because is an excellent medical insurance for our pets.
Because is an excellent medical insurance for our pets.
Insurer: Trupanion Canada
By: Luis
I am so glad that I invested in the insurance for my puppy as she has needed surgery at a very early age.
I am so glad that I invested in the insurance for my puppy as she has needed surgery at a very early age. Trupanion is covering a good portion of the surgery and it is well worth the investment.
Insurer: Trupanion Canada
By: Janice
Trupanion- friendly and efficient
I have made a few claims. Have a lovely pup but unfortunately have had to make several claims. The Trupanion contacts have always been kind and provided good advice about the claim process. The claim process is very efficient and the coverage has been as we expected. Have recommended to others!
Insurer: Trupanion Canada
By: Lynn