Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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We filed a claim and our insurance rate…
We filed a claim and our insurance rate doubled every month. Talked to them and said that happens and wanted me to take some things off the insurance plan to bring it down a little bit. To have it doubled is pretty bad, so disappointed in the insurance. So beware if you file a claim!!
Insurer: Embrace
By: Becky Sewell
Adopted shelter kitten, insurance was pointeless
We signed up for coverage after receiving marketing materials and pamphlets at our local shelter. Those were all super misleading, making us believe that we would get coverage for routine/preventative care. That turned out not to be the case and all our claims for vaccines and other routine kitten care (over $600, which we assumed would kick in after our $250 deductible) were denied. That came as a surprise for us, even after reading the fine print! When we called to ask for an explanation of benefits, etc. we were simply advertised to again saying that we needed to opt into an even more expensive plan. I would NOT recommend this insurance company if you've got an average/healthy pet. Waste of money every month.
Insurer: Fetch
By: Amal
It was unexpected that my dog would end…
It was unexpected that my dog would end up with a lot of medical issues, but Healthy Paws has been amazing in processing and reimbursing. I am grateful.
Insurer: Healthy Paws
By: Lisa Dorris
Easy to access and complete a claim
Easy to access and complete a Claims Form request. Straight forward and easy to upload claims Info and pictures.
Insurer: MetLife
By: customerGlenn
The ease of applying for reimbursement…
The ease of applying for reimbursement and the quickness of the review and approval is great!
Insurer: Spot
By: Elizabeth Mccann
Excellent customer service and quick…
Excellent customer service and quick approval of a claim. I consider it a very professional company.
Insurer: Spot
By: Jose Gonzalez
Fast reimbursement and easy to upload…
Fast reimbursement and easy to upload claims
Insurer: MetLife
By: customer
MetLife has been great
MetLife has been great. Always fast to respond. They are honest and straightforward. Our claims are processed quickly.
Insurer: MetLife
By: Ken Muller
Amazing experience
Amazing experience. Payment was easy and quick. They even made pre-approvals easy. I was introduced to this insurance through my neighbor who loved it. Now we do too. Highly recommend SPOT!
Insurer: Spot
By: R C
I put in the claim and the process went…
I put in the claim and the process went through quickly and a timely manner and the money was in my account
Insurer: MetLife
By: customer