Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Everything was so easy
Everything was so easy! The claims process was clearly explained with detailed instructions on what was needed for processing.
Insurer: MetLife
By: Melissa Mejia
Approval and payment were very quick
Approval and payment were very quick
Insurer: Pumpkin
By: Mike
Claims are easy to submit
Claims are easy to submit, and fair payment is made based on your plans qualifications. I know what to expect each time I file.
Insurer: MetLife
By: customer
Great experience.super fast in…
Great experience.super fast in processing claims.
Insurer: MetLife
By: Amish Dharia
Fast, efficient, easy
The experience has definitely improved with the processing time on claims. In the past it would take a while but now it is fast, efficient, and easy.
Insurer: MetLife
By: customer
Easy
I’ve had a great experience with MetLife Pet Insurance. Their app is incredibly easy to navigate, and submitting paperwork for reimbursement is a breeze. They are very easy to work with, which provides a lot of peace of mind. Highly recommend for any pet owner!
Insurer: MetLife
By: EP
Outstanding insurance for your pet!
My seven year old very healthy cat suddenly got very ill and had to be hospitalized for four nights. Thankfully we had Fetch Pet Insurance or we don't know what we would have done. The customer service rep I spoke with over chat was so helpful as I had 90 pages of medical records from the hospital stay alone and was not sure how to best upload them. The response time between when I submitted my claim was fast and easy. I could not be happier with this company and the coverage they provide. No need to dispute charges or keep sending more explanations. The funds were quickly deposited into my account within two days of the claim approval. I highly recommend using Fetch!
Insurer: Fetch
By: Customer
My dog is the poster child of pet insurance
Since I adopted Mowgli 5 years ago, he's had 3 instances of serious medical attention: splenectomy, leg amputation, and left over splenetic tissue acting out (years after the splenectomy!!). Each instance was over $5000 and Pets Best is the only reason I was able to afford his care. I can't tell you how relieving it is to not have to consider the cost of life saving treatments when I know I'm getting 90% of it back with his plan- and he definitely does need the premium plan, if you can't tell!! I tell everyone who comments on his maladies that pet insurance is the reason why I'm not destitute and he's still alive.
Extended periods of time to get claims…
Extended periods of time to get claims covered. I have at times had claims up to three months not be closed out or paid out. I frequently need to call multiple times about the same issue and takes weeks for any resolution.
Insurer: Healthy Paws
By: Libby
I was pleased to get $90 back on a…
I was pleased to get $90 back on a wellness exam. This helped cover all vaccines and his check up.
Insurer: Spot
By: Cynthia