Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 25, 2026

Easy to sign up

Easy to sign up! Waiting period for coverage is until 5/10 and it’s 4/26/26 but accident coverage starts 4/28/26. So if you’re thinking about a vet visit purchase your policy now. Better save than sorry.

Insurer: MetLife

By: Denise Teel

April 25, 2026

Always dependable

"Pets Best has made taking care of my dog Hana much less of a burden, financially at least. At her age and with her condition, she's relying on a lot of vet visits, testing and medication and they help me out consistently. I refer all of my pet friends/family to them.

Insurer: Pets Best

By: Mark

Useful
April 25, 2026

Peace of Mind with Dog Illness using Pets Best

Recently had a medical concern with my 90lb dog, Pete. Lots of testing and quite expensive. Pets Best insurance gave me peace of mind knowing a claim could be filed and I wouldn't be responsible for thousands of dollars in vet bills. Dog is ok and being monitored. Claim was simple to file and my reimburesement was appreciated.

Insurer: Pets Best

Veterinarian: Union Lake Veterinary Hospital

By: Karen

Useful
April 25, 2026

Easy processing of claims and quick…

Easy processing of claims and quick payment! What’s not to love?

Insurer: Fetch

By: Sandra

April 25, 2026

Easy processing

Easy processing

Insurer: MetLife

By: ADH

April 25, 2026

My golden retriever had bilateral tplo…

My golden retriever had bilateral tplo surgery. I submitted the claim day of surgery and was notified next day that claim was approved and would be paying. Very fast with getting funds back to me.

Insurer: Healthy Paws

By: Amy Mallea-Oster

April 25, 2026

11 years with Trupanion

I have been with Trupanion for 11 years and they are always here for me… whether questions or claims. When illness happens, we have so much going on and it is a comfort knowing this team is working for you.

Insurer: Trupanion

By: Gabbi

April 25, 2026

It was recommended to me when I…

It was recommended to me when I initially got my puppy. I was a little resistant, but I did sign up and it was the best decision I ever made. My dog at 4 years old was dx with thrombocytopenia..Tru Panion covered almost 90 percent of an 8000.00 bill. And they will continue to cover blood work and med adjustments as needed. I have such peace of mind knowing my dog is getting the absolute best medical care. I am also impressed how the entire procedure was seamless and the fact you can speak to a human agent is amazing. I would highly recommend them to anyone looking for pet insurance.

Insurer: Trupanion

By: Patricia

April 25, 2026

I am very displeased with my service of…

I am very displeased with my service of pumpkin as a consumer. First of all I was misled greatly when choosing a plan and deciding to use pumpkin for my pets insurance. I was essentially told whatever I wanted to hear, just to get the sale. I was told claims are processed within in 5 business days, both of my claims took 2-3 weeks. Out of both of those claims I paid $1000.00 to providers, pumpkin covered $0.00. Pumpkin used a blanket term of “pre-existing” their favorite term because it automatically makes they pay their consumers nothing. I was told since my pets condition had been dormant, It would be grandfathered in and covered, yet surprise, surprise, that’s not at all what happened. Not to mention the second claim had absolutely zero to do with his “pre-existing” condition. I am a sick and disabled veteran and don’t have the energy to call and deal with this, but shame on you pumpkin and your corporate greed. At the end of the day, I’m just another $160 a month to you, and it’s very disappointing you are doing this to your customers.

Insurer: Pumpkin

By: Tj Silva

April 25, 2026

very good with customer support

very good with customer support. I have been with HP for many years and it has gotten so easy regarding the claims and quick payment. :)

Insurer: Healthy Paws

By: Linda Sobel

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