Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Excellent service. Highly recommend
We have had Pets best for the last 5 years to insure out 2 dogs. The claims filing process has been super easy. Most recently, they processed two claims for us in under a week. The explanation of benefits is easy to understand. They have always been great to work with. It is so reassuring to have the peace of mind that our babies are insured in case of the unexpected.
Puppy Insurance—Pets Best
"I was having a hard time deciding which pet insurance to buy for our new puppy. I finally decided on 4/19 to go with Pet's Best. I added on to the plan to include wellness coverage. Her appointment was on 4/20. I submitted the bill right after her appointment and was super surprised when I got an email that evening saying the claim was processed. I received the payment on 4/24. It was a flawless, very easy process. "
Always get a quick review of claim with…
Always get a quick review of claim with payment soon to follow. Thanks.
Insurer: MetLife
By: customer
I received a pre-approval for my dog’s…
I received a pre-approval for my dog’s upcoming procedure. Trupanion was quick to respond and the explanation of payment was accurate. I submitted the invoice a few hours after the procedure and in less than 24 hours I got confirmation that my reimbursement was accepted. I received the electronic funds a day later.
Insurer: Trupanion
By: Amy
The Best
"The new system is seamless. I use to wait up to three weeks for a response- now claims are responded to immediately and paid within days. Customer for six years thus far and two pet. Will be a customer for the life of the pets. "
Insurer: Pets Best
By: Dale
Quick and easy claims process
The claims process was quick and easy. I have no complaints.
Insurer: Pets Best
By: Kelly
You guys promised me that you would pay…
You guys promised me that you would pay for 90% of my pets bills but yet you only pay like 30% of it. It’s all just made up. I mean like you find a way to not pay for almost everything. It’s really bad I need to leave.
Insurer: MetLife
By: Azita
Very complicated
Very complicated! They take the money and then not sure what happens next, very misleading
Insurer: Nationwide
By: customer