Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


April 27, 2026

Reliable

Fast payment for the emergencies I’ve experienced and easy claims process

Insurer: Trupanion

By: Alexander AJ

April 27, 2026

As always a great experience

As always a great experience! Easy to use the app to submit claims. Short turnover to receive money back! Very satisfied! Great job!

Insurer: MetLife

By: customer

April 27, 2026

Trupanion is so kind and helpful!

When I called Trupanion regarding a needed surgery for my cat they were very helpful, explaining what they would and would not cover. They had a preauthorization ready for me within an hour. Later when I needed assistance with the claim they told me exactly what I needed to do and I had my reimbursement in my bank in about 48 hours.

Insurer: Trupanion

By: Susan

April 27, 2026

Peace of mind

Trupanion responded to our claim quickly, giving us peace of mind and allowing us to focus on helping our pup heal after unexpected surgery.

Insurer: Trupanion

By: Josie

April 27, 2026

They cover my dogs allergies and his…

They cover my dogs allergies and his prescription food which is great. Not a fan of how long the reimbursement can take. I wish they covered flea and tick prevention.

Insurer: ASPCA

By: luciana dacosta

April 27, 2026

Claim process is very easy and payment…

Claim process is very easy and payment is quick! Thank you!

Insurer: MetLife

By: Janice Randolph

April 27, 2026

Very quick processing

Very quick processing

Insurer: MetLife

By: customer

April 27, 2026

Claim was sent in

Claim was sent in, and short time turnover for the check

Insurer: MetLife

By: Peter Monchino

April 27, 2026

First time filing-Outstanding!

We filed our first claim with Embrace for our girls annual wellness exam. Initially there were some technical issues that customer service had to get their IT department to fix. That was accomplished in a short period of time. We filed our claim that same day and were notified within 24 hours the claim was completed and reimbursement would be in our account! I have used 2 other pet insurance companies previously and this is the first time that our claims were completed so quickly. Their customer service and claims departments are outstanding. Only wish we had use this company previously!

Insurer: Embrace

By: customer

April 27, 2026

This helped us cover multiple…

This helped us cover multiple unexpected surgies for our beautiful puppy! It’s so great to get reimbursed for much needed appointments as well!

Insurer: MetLife

By: Rottweiler

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