Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have never had pet insurance before…
I have never had pet insurance before but this year I decided to get it to help care for my senior dog and help reduce my out of pocket expenses. Actually thinking I wouldn't need it but why not get it. Well was I surprised when my girl was diagnosed with a heart murmur and needed a cardiac workup that cost over $700. Well the claims process was so easy it didn't seem possible. I would recommend MetLife Pet Insurance to anyone who has a pet. It has saved me hundreds of dollars this year. I have actually saved more money than the cost of the insurance.
Insurer: MetLife
By: Pat Leach
The online claim process is very easy…
The online claim process is very easy to follow. Response time is very good.
Insurer: Fetch
By: Sandra Bond
Great experience for a first time user…
Great experience for a first time user of Pet Insurance ever . Recommended by my Vet. Pumpkin made the process seamless and easy . I received 100 % reimbursement for a wellness exam and blood test in less than 2-days.
Insurer: Pumpkin
By: Brian
Used Trupanion previously they are…
Used Trupanion previously they are great when it comes to paying a claim!
Insurer: Trupanion
By: Gary Stein
Great at first glance, but not afterwards
This has been going on for a month!!!! I have wasted countless hours, phone calls, emails, etc. The company seemed amazing and I was sold. After a bad experience and paying the deductible I did receive a check immediately; however, an emergency vet put down one breed (large) when he is also another (smaller) resulting in an increase of $20 rather than questioning me. Once i reached out I provided everything they asked for even going to the vet for a weight check and her sending proof that she felt he would not get to the cap for the next weight category. I was put through a run-around with messages saying I would hear back in 24 hours then 5 days. A call indicated that it was being elevated to their Signal team then another group. It seemed that I was being pushed off until the date when the increase would occur. I have cancelled and would not recommend them to anyone!!!
Insurer: Healthy Paws
By: Betsy Ballard
Don't do it
Don't do it, you'll be sorry! You will be fighting a constant battle with these blood suckers as they try to find ANY reason to determine your claim to be a "pre-existing" condition. They used to be better, but they are totally out of control! How bad you ask? Well, the latest battle is MetLife claiming that despite claiming to cover dental cleanings, they are claiming that my dog's recent dental cleaning is not covered as it is a "pre-existing" condition!!!! So dental cleanings are covered, but apparently if your dog previously had teeth they won't cover it?!?! Shop around. These guys are a fraud, and you can do FAR better!
Insurer: MetLife
By: David Beard
Timely responses on claims and refunds! Always provides statuses via email.
Timely responses on claims and refunds!
Insurer: Pets Best
By: Jenny
Five stars! Claims paid without a hassle
Pets Best has been an absolute lifesaver. Our puppy has had accident and illness coverage with Pets Best since 9 weeks old. We did all the required preventatives out of pocket but unfortunately at 6 months she contracted Coccidia parasite and had complications resulting in an emergency overnight stay and another 2 follow ups at our veterinary. Filing a claim is incredibly easy, and they have promptly reimbursed me for my vet visits and emergency care and medications. No games, no hidden loopholes—they just pay the claims as promised. If you want peace of mind for your dog or cat, this is the company to go with and if getting a puppy highly recommend getting coverage asap! Thank you, Pets Best!! We appreciate you.
Horrible
Provided all medical records for dog from 1st vet visit up to the day of claim. Then they asked for prior 12 mos of records. I gave them all to PetsBest, they just need to look! They then denied the claim because " info wasn't received by customer" Do better!
Insurer: Pets Best
By: Craig
Fast!
Within two days of filing my claim, I received an email with a detailed Explanation of Benefits. One week later, I had a check in hand!