Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great until your dog is considered a senior...
Up until this year I would have rated this company a 5 all day every day. This year I have had to fight to get claims paid, constant follow-up, repeatedly upload the same files that they request, file appeals for unpaid claims(which were found in my favor) and now I am renewing one of my dogs and have just received a bill with an 81% increase. Unfortunately, my dog is 8.5 so I am locked in with them and the choice is now pay the bill or go without insurance. They have insured by dog since she was 8 weeks old but now that she is older it feels like they just want to force her off their plan.
Insurer: Pets Best
By: Debbie Pelkie
Animal must be perfect to receive coverage
I will be canceling my insurance with Fetch. If your dog isn’t a puppy, don’t bother enrolling in their insurance plan. They’ll claim everything was a pre-existing medical condition. They profit off our monthly payments then deny any sort of coverage when you need it. Additionally, customer service is hit or miss. Some people take pride in their work and conversation, and others are just looking for a paycheck.
Insurer: Fetch
By: Blake Sheridan
Cat’s Dental Surgery
I sent in a claim for my cat’s dental surgery. He’s 11 years old, and his teeth just started falling out! The response to my claim was quick, and it was covered by Fetch. For such an expensive surgery, I am so grateful I had coverage from Fetch.
Insurer: Fetch
By: Sam
Makes it worth having pet insurance
Claim submission wasn’t as bad for a first timer. Payment was fast. Makes it worth having pet insurance.
Insurer: MetLife
By: Liluis
I have had Embrace for my dogs for many…
I have had Embrace for my dogs for many years and they used to be great. Not anymore! Really slow to process recent claims; portal barely functions; don’t answer calls re claims ( hint: press # to indicate you want to set up a new police- - they answer quickly!); portal has noted “technical issues” for at least a month; cone on, guys. Get it fixed! 30+ business days to process first claims ( that’s SIX weeks!). Try a different company - - one that processes Claims efficiently, picks up the phone, and is capable of running an online portal.
Insurer: Embrace
By: Ann Berlstein
No Good pet insurance Pumkin Pet Insurance
I am. I have been paying a $150 for the last 3 years. For pet insurance that has done nothing for me, but take take and take. I've submitted claims recently for my dog having surgery and $700 of the money that I paid went towards deductibles, and then I got denied my claims to the sum of $1500 I would never recommend pumpkin to anybody. If you need pet insurance.. I would seriously look elsewhere.. I'm not just disgruntled about these people. I'm so p***** off. They've done nothing for me in 3 years. But take take take and then because my dog turn 13 years old they upped my premium From a $115 a month to a $150 a month I hope they go out of business. I hope I hope everyone knows. What a terrible pet insurance place this is
Insurer: Pumpkin
By: Maria Riverin
Highly recommend!
Super easy and extremely quick to receive your claim payment!
Insurer: Spot
By: Bri Crum
Reimbursing was fast and really on…
Reimbursing was fast and really on time. Processing time was fast too
Insurer: Spot
By: Vladyslava Iakovlieva
Excellent Coverage and Hassle-Free Claims Process
We’ve been very happy with Pets Best. We currently have multiple dogs insured through them and have submitted claims ranging from routine illness and diagnostic testing to specialist consultations. The claims process has been straightforward, reimbursements have been processed as expected, and the coverage has given us the confidence to pursue the care our pets need without constantly worrying about the financial impact. One thing I’ve especially appreciated is that diagnostic testing and specialist evaluations have been covered according to our policy. Knowing that expensive workups and consultations are eligible for reimbursement has made difficult healthcare decisions much easier. We’ve also had positive experiences submitting older invoices and have found the process easy to navigate. As pet owners, having reliable coverage and predictable reimbursement has provided tremendous peace of mind. Based on our experience so far, Pets Best has been well worth the investment.
Insurer: Pets Best
By: Meghan Pope